Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all. Do you know anyone good at conflict management? Do you admire them? Do you envy them? Not so surprisingly most people want to avoid conflicts altogether.
Work is where you spend a major chunk of your time. Work is also where you derive your income. To enjoy your work, you need to put your heart and mind to it. To do so, you have to learn to find humour in your work and work environment to have enthusiasm.
This 2-days workshop will uncover the capabilities and qualities that define the different types of leaders and their leadership styles which will help to equip business leaders and managers with the knowledge and ability to identify potential followers..
This programme is designed to provide individuals with the knowledge and practical skills to implement a digital marketing plan. This 2-Days, interactive training event is tailored to combine the fundamentals of marketing and its digital application......
How can I present without feeling nervous? What should I do when my mind goes blank? What if my visual aids don't work? How can I improve my presentation skills? All these questions and more will be answered at this interesting, fun-filled and knowledge..
The pivot table is one of the most powerful features of Excel, yet few users use them in their day-to-day activities. PivotTable reports are especially well-suited for taking large amounts of data and summarizing it into useful reports. For some, pivot..
In a survey conducted by the University of Pittsburgh's Katz Business School, communication skills are cited as an important decisive factor in choosing managers and it is one of the main factors contributing to job success. This workshop shows you how..
Effective people skills open doors for better understanding and stronger support among people in the workplace. Your success, fulfilment and happiness depend on your ability to relate effectively. In this world of high technology, you must................
The support staff of yesterday will type, take orders, perform filing, attend to visitors and make phone calls for bosses. However, the demands made of today's secretaries and administrators are different - they are expected to juggle multiple tasks .....
Excel is very much more than just a spreadsheet. In the very real sense of the word, Excel is a “number-cruncher”, the likes of which have only been equalled by Lotus 1-2-3 and which it has now surpassed. From humble beginnings, Excel has developed to....
There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics - managerial skills. These people may not necessarily be manager
What is Initiative? It is about doing the right thing without being told. It means doing the right thing to manage your work and your life. When you take initiatives to manage your work, you always go the extra mile and do more than what you are asked....
All successful organisations and businesses require people who can negotiate well. The art of effective negotiation forms the foundational basis for the expansion of a business as well as a consolidation of its position. Effective Negotiation Skills.....
Writing reports can be a daunting task. Most of us are required to write reports of varying importance for different audiences regularly. The key for any writer is to ensure that the message is communicated effectively to the intended audience. This......
A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the........
The aim of this module is to provide a better understanding of the overview of supply chains design and processes. This covers the importance of forecasting, inventory management and how to distribute products effectively and efficiently through the......
Tough problems solving requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to approach the problem.........
The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence.....
In this era, more meetings are being conducted without ever being in a meeting room. Ensuring continuity in our discussions becomes all the more challenging today with a mobile generation equipped with the latest technology. As such, organising a........
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