In this era, more meetings are being conducted without ever being in a meeting room.
Ensuring continuity in our discussions becomes all the more challenging today with a mobile generation equipped with the latest technology. As such, organising a meeting with an Effective Agenda and preparing Productive minutes of meetings is becoming a necessity, not only for the secretary but every individual in an organisation.
This workshop will discuss what will be needed to create Minutes that are Productive and an Agenda, which will be effective to generate useful Minutes. It will be a session filled with interaction, discussions and exercises with various skills in planning, listening and note- taking that are essential prior to the meeting as well as what will be needed as follow up after the meeting.
Upon completion of this workshop, participants will be able to;
Executives, Team Leaders and Supervisors, Project Members, Secretaries, Managers and Professionals.
Module 1: Introduction
Madeline Ernest has more than 14 years of working experience in account management and eight years of in-house training, management development and facilitation experience. Madeline has a varied and vibrant career path. She started the career journey as a school teacher in her alma mater for 5 years. After which, she made a tremendous leap to the world of advertising and brand communications where she chalked up 14 years of valuable experience working on prestigious international brands such as Samsung and Visa International . Madeline has a unique advantage of blending her experiences from the vibrant advertising industry that i s underpinned with her training as a qualified educator. Hence having the ability to engage and inspire is part of her DNA.
Madeline is a firm believer that ‘soft skills’ are not just important but are a prerequisite for success in the workplace. This belief resulted in Madeline being a natural choice to train and mentor the younger members of the account management team stretching over a period of eight years.