The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence a group in a meeting, sway an entire organisation, or win over the broader community.
This program is based on proven principles and techniques of effective persuasion derived from the psychology of human behaviour. The powerful tools acquired on this program work in written communications and public speaking. They also work in one-on-one and small group interactions where most persuasion takes place.
Upon completion of this workshop, participants will be able to;
Module 1: The role of personality
A self-motivated, engaging and experienced trainer, Ivan Phua is able to conceptualize and present contents captivatingly and professionally. His easy-going and relational style helps build rapport with participants and draws out key learning concepts. Capable in research and planning, he develops programs and workshops that meets the needs across various industries.
Ivan is creative and dynamic and he inspires clients to improve their current and future fulfilment and performance by increasing their ability to accomplish through changing their attitudes and habits and developing their skills and knowledge. He brings the best out of them and is able to make things relevant yet fun, refreshing yet applicable and keeps his audience engaged. He propels his workshops with highly interactive fun and humor to schools, Institutes of Higher Learning and organizations.
Prior to becoming a Corporate Trainer, Ivan held various management roles including Sales & Marketing, Operations and Services in different industries. His passion in people development helped him forged close relationships with his clients and provided valuable solutions and support to their challenges and led them to improve their competence and awareness.
Trained close to 1,000 staff from frontline, middle to senior management from various industries like F&B, Service, Retail, Education, Government, SMEs and MNCs on Presentation Skills, Teambuilding, Time Management, Customer Service, Leadership & Motivation, Stress Management, Interviewing Skills and Performance Management.