Effective Negotiation Skills


Course introduction

All successful organisations and businesses require people who can negotiate well. The art of effective negotiation forms the foundational basis for expansion of a business as well as consolidation of its position. Effective Negotiation Skills is thus aimed at allowing the participants to effectively resolve issues and implement solutions through the understanding of how people make decisions as well as the enhancement of their ability to gain distinct advantages during the negotiation process. Incorporating Neuro-Linguistic Programming principles and techniques, the participants will definitely find this intensive and dynamic course a refreshing and empowering experience.

Course Benefits

Upon completion of this workshop, participants will be able to;

  • Use of a proven framework to manage negotiation events
  • Apply techniques to uncover needs versus wants and interests versus positions
  • Apply specific influencing skills to move the negotiation towards a win-win direction
  • Establish a Best Alternative to a Negotiated Agreement (BATNA)
  • Practice and integrate skills to arrive at a win-win outcome
  • Effectively structure the negotiation process for individual and team
  • Display dynamic negotiation and psychology for win-win outcome
  • Create an image persona in presenting offers
  • Use various elicitation techniques to derive alternative and solutions
  • Design the action steps to fit to negotiation strategies and purposes
  • Possess greater confidence towards effective communication
  • Apply negotiation skills to their social and professional situations
  • Utilise various NLP techniques throughout the training

Target Audience

All corporate professionals and individuals who need to negotiate with business associates, vendors, customers and colleagues in any setting.

Course Outline

  • The Mind-Set, Behavioural Traits and Skills-Set of an Effective Negotiator
  • Knowing and Understanding Your Negotiation Abilities and Qualities
  • Negotiation Process Versus Content
  • Preparatory Tactics Management:
  • Timing and Setting
  • Diagnose Explicit and Hidden Needs Versus Wants: At Organisational and Individual Level
  • Control The Time, Place, Person Negotiation Climate
  • Questions and Statements to Reinforce Common Ground, Needs and Interest
  • How to Communicate in Negotiation?
  • Body Language During Negotiation for Greater Advantage
  • Listening Skills to Improve on Negotiated Results
  • Managing Critical Questioning and Answering Techniques
  • Internal Team Control Signals for Team Negotiation
  • Understanding What is BATNA
  • How to Apply Opening Tactics n a Negotiation?
  • How to Choose from The General Tactics to Move Your Negotiation Toward a Desired Direction
  • How to Apply Counter Tactics in Different Settings
  • Steps for Concession-Making and Gaining
  • Positive Signals to Close the Negotiation
  • How to Handle Difficult Negotiators

Employ powerful and dynamic presentations techniques that will increase knowledge, enhance learning, heighten motivation and awareness
Include role play sessions and other experiential activities to make learning more effective and real
Include interactive tools to “probe the comfort zone”
Include group discussions and feedback to maximise the participants’ learning abilities

  • S$963.00* (including GST)
* Members enjoy a 15% discount before GST
* Group Discount (3 or more participants) - 10%

SDF Grant
  • Pre-approved SDF Funding of S$28.00 for All Companies
  • SDF Course Code: CRS-N-0005364
SkillsFuture Credit
  • Pre-approved SkillsFuture funding of S$500.00
Structure Duration : Two days  
Time : 9am to 5pm
Commencement Date :
25 - 26 May 2017
04 - 05 Sep 2017
07 - 08 Dec 2017

Available Course Sessions

Course Date, Time Reg. Closes On
1 07 Dec' 17 to 08 Dec' 17, 9.00am to 5.00pm 06 Dec' 17 Register Now

Trainer Profile

Wekie Tay

Wekie is an established regional Trainer, a sough-after Speaker, a published author as well as a Professional Excellence Consultant. He takes immense interest in the various aspects of human development and the dynamism of its interaction process. He also brings with him more than 21 years of experience in conducting numerous talks, training workshops and keynote speeches for hundreds of multi-national corporations, government agencies,
organisations, and schools on a myriad of professional development and life skills. He has trained and spoken to hundreds of organisations and over 100,000 individuals in his seminars, workshops and coaching throughout Singapore, USA, Indonesia, Thailand, Brunei, Hong Kong, Macau, Vietnam and other regions.

Wekie's various expertise and topics trained include leadership empowerment, Neuro Linguistic Programming (N.L.P), persuasion, sales and marketing, negotiation, customer service, presentation and public speaking skills, interviewing skills, creative thinking, problem solving, education, communication, studying and learning skills, thinking and mind-brain power, enrichment management, group and teambuilding dynamics, human resource, enrichment, Dating,
Attraction and Relationships (DARE), emotional management, stress management, work-life balance, motivation and life passion, confidence building, belief empowerment and more.

He is a Bilingual Neuro-Linguistic Programming Trainer, Master Practitioner and Design Human Engineer. Wekie is also a Graduate and Practitioner in Mind Mastery and an American Management Association Certified Trainer. He is a Distinguished Toastmaster, Public Speaking Contests winner and has served as Division Governor in addition to receiving various awards.

Wekie is also regularly featured and interviewed by the media such as The New Paper, LianHe ZaoBao, The Straits Times, LianHe WanBao, Radio 95.8FM and 97.2FM and is fluent in Mandarin. Wekie is also the co-author of the international book, The DNA of Success Stories: How to Maximize Success in Your Life, together with Jack Zufelt, recipient of The Presidential Medal of Merit by United States President, Jack Canfield, co-creator of The Chicken Soup for the Soul series, Brian Tracy, best-selling author, The 21 Success Secrets of Self-Made Millionaires, and other international success authors.

He currently works with various groups of companies and professionals to help boost their productivity, presentation, sales and negotiation. They have in turn brought in and produced millions of dollars in sales and investments. He is also presently mentoring and coaching trainers, organizations, groups and individuals to enhance their professional excellence, relationships and communication. Dedicated to sharing ideas to Excel Beyond Excellence, Wekie also adds greater value to his participants and associates through his website: wekie.com. In training, Wekie provides realistic cases to enhance participants' learning and application of the different skills. He is actively conducting seminars and trainings for a variety of institutions while working on producing curricula on leadership empowerment, sales and marketing, negotiation, strategic management, dating, attraction and relationships, communication and
public speaking skills as well as other essentials for maximized living and professional excellence.

Some of the Institutions and Companies trained by Wekie Tay include:
- Singapore International Airlines
- Singapore Power
- Singapore Mass Rapit Transport
- Singapore Armed Forces
- Ministry of Education
- Ministry of Manpower
- Ministry of Home Affairs
- Ministry of Finance
- Ministry of National Development
- Infocom Development Authority
- National University of Singapore
- Nanyang Technological University
- Temasek Polytechnic
- Ngee Ann Polytechnic
- Nanyang Polytechnic
- National Library Board
- Inland Revenue