This program is designed for employees who have been newly-promoted to a supervisory or managerial position to improve their people-management skills and, more importantly, be equipped with practical ideas for optimizing the most important resource in....
The ability to lead a team effectively to implement strategy and deliver results is the most critical element in any organization’s success. The interrelationship often creates predictable complications. How and when do successful, strong, independent....
There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics - managerial skills. These people may not necessarily be manager
It is imperative that organisations focus on maintaining a competitive people edge. They need to manage performance, harness and grow talent by developing the skills and competencies of their employees to achieve exceptional standards of performance......
An effective customer service provider needs to have the professional qualities that customers like to see before they place their business with your organisation. Service professionals need to understand that they are very important links between the....
“The Essentials of Report Writing” is designed to empower individuals with the vital skills necessary for producing impactful reports. This program equips participants with the expertise needed to create clear, persuasive, and well-structured reports.....
Effective people skills open doors for better understanding and stronger support among people in the workplace. Your success, fulfilment and happiness depend on your ability to relate effectively. In this world of high technology, you must................
In the digital age, consumers hold all the power. With the click of a button, they can choose what they want to see, hear, or engage with. It’s easy for your brand to get dismissed as traditional forms of marketing become less effective. Whether you’re...
Learn effective techniques to control your emotions, improve your relationships and deal with challenging situations and people. When it comes to happiness and success at work, emotional intelligence (EQ) matters just as much as intellectual ability.....
Neuro-Linguistic Programming (NLP) is a body of knowledge and skills that explicitly deals with enhancing your mind. It is a technique that examines your pattern of behaviour and helps you to increase your self-awareness when you communicate within.......
"Developing Frontline Leaders" is a dynamic and comprehensive 2-day workshop designed to empower emerging front-runners with the essential skills and mindset to excel in their roles. This program focuses on cultivating leadership qualities specifi
Coaches in the sporting world have fine-tuned their coaching skills to ensure their athletes win, set records or at least achieve their best results. In the same way team leaders, supervisors, managers and mentors need to be workplace coaches to help.....
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