Frontline leaders are critical to the success of organisations and require core leadership mindset and skills to succeed. At the same time they are encountering a range of challenges, including a structural shift in businesses, and the complexities of leading multi-generational and multicultural teams.
Managers who choose to adopt a leadership mindset to his work will become an effective leader in their own right, influence others to do their best, which ultimately results in a more progressive organisation. Based on his extensive cross-cultural leadership experience, the trainer has distilled leadership principles into the 4i model. Through role-plays, case studies and experiential learning, trainer will coach participants to learn the 4 'I' principles and practise applying them. Your frontline leaders will not only complete the workshop with head knowledge, but more importantly with a renewed motivation and transformed attitudes, ready to lead their teams to manage any challenges they face.
Upon completion of this workshop, participants will be able to;
Team leaders, People Managers, Managers of managers, Senior Leadership Teams, Professionals seeking both professional and personal growth.
A self-motivated, engaging and experienced trainer, Ivan Phua is able to conceptualize and present contents captivatingly and professionally. His easy-going and relational style helps build rapport with participants and draws out key learning concepts. Capable in research and planning, he develops programs and workshops that meets the needs across various industries.
Ivan is creative and dynamic and he inspires clients to improve their current and future fulfilment and performance by increasing their ability to accomplish through changing their attitudes and habits and developing their skills and knowledge. He brings the best out of them and is able to make things relevant yet fun, refreshing yet applicable and keeps his audience engaged. He propels his workshops with highly interactive fun and humor to schools, Institutes of Higher Learning and organizations.
Prior to becoming a Corporate Trainer, Ivan held various management roles including Sales & Marketing, Operations and Services in different industries. His passion in people development helped him forged close relationships with his clients and provided valuable solutions and support to their challenges and led them to improve their competence and awareness.
Trained close to 1,000 staff from frontline, middle to senior management from various industries like F&B, Service, Retail, Education, Government, SMEs and MNCs on Presentation Skills, Teambuilding, Time Management, Customer Service, Leadership & Motivation, Stress Management, Interviewing Skills and Performance Management.