Frontline leaders are critical to the success of organisations and require core leadership mindset and skills to succeed. At the same time they are encountering a range of challenges, including a structural shift in businesses, and the complexities of leading multi-generational and multicultural teams.

Managers who choose to adopt a leadership mindset to his work will become an effective leader in their own right, influence others to do their best, which ultimately results in a more progressive organisation. Based on his extensive cross-cultural leadership experience, the trainer has distilled leadership principles into the 4i model. Through role-plays, case studies and experiential learning, trainer will coach participants to learn the 4 'I' principles and practise applying them. Your frontline leaders will not only complete the workshop with head knowledge, but more importantly with a renewed motivation and transformed attitudes, ready to lead their teams to manage any challenges they face.

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Course Benefits

Upon completion of this workshop, participants will be able to;

• Adopt the 4i leadership mindset, and start
• Initiating change
• Influencing others
• Include diverse demographics in synergies
• Improving themselves and their teams continuously and consistently
• Learn to set SMART goals and lead teams to achieve those goals
• Communicate effectively and master collaboration techniques
• Increase awareness of the importance of EQ when leading their teams and driving results
• Improve delegation and empowerment skills
• Understand and practice coaching and giving constructive feedback
• Innovate and generate ideas to resolve organizational and customer issues
• Adopt inclusivity values and effectively lead multigenerational and multicultural teams

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Target Audience

Team leaders, People Managers, Managers of managers, Senior Leadership Teams, Professionals seeking both professional and personal growth.

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Course Outline

• What is leadership?
• Managers vs. Leaders
• Custom-designed experiential activity and summarise learning
• Initiate, Improve, Influence,Include
• Taking initiative
• Frontline leaders take initiative to solve problem
• Making continuous improvement
• Frontline leaders constantly improve themselves and their teams by leveraging on strengths and managing weaknesses
• The 5 levels of leadership
• John Maxwell’s 5 levels of leadership
• Sharpening the saw
• Self-development and self-mastery
• The Leadership Challenge
• What can you do to improve the result of the morning leadership challenge?
• How to influence and motivate others
• How to delegate and coach
• Practising inclusiveness for maximum impact

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Available Course Sessions

Please click here to stay updated on upcoming sessions.

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Trainer Profile

Jude Lim

Jude Lim has extensive experience in Corporate and Business roles involving strategic thinking, project implementation and business execution. He has spent six years on credit & risk management in banks, ten years in Singapore regional sales for express courier logistic, five years in the arena for sales of specialist logistics, healthcare & life science, oil & energy sector. He has held positions of a Company Director, Sales & Operations Director for start-up in a geo-mapping business.

Jude’s areas of specialisation include Leadership Development; Strategy, Innovation, Change and Execution Management, People Engagement, and Coaching and Mentoring.

Jude also trained frontline and support staff on customer service, field sales, telephone sales, sales development, Sales & Operation, Business Communication.

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