Train The Trainer


Course introduction

It is imperative that organisations focus on maintaining a competitive people edge. They need to manage performance, harness and grow talent by developing the skills and competencies of their employees to achieve exceptional standards of performance. The ability to train and develop people in an organisation and to achieve its objectives is one of the essential skills of effective managers. One on one training or in groups must be relevant, have identifiable objectives, be well structured and have elements of evaluation for it to be truly effective and produce desired results.

Course Benefits

Upon completion of this workshop, participants will be able to

  • Develop an understanding of a performance driven organisation, business and people development objectives 
  • Understand training needs
  • Design and develop training programmes
  • Focus on delivery skills, body language and voice projection
  • Understand techniques about handling people being trained
  • Learn how to deal with difficult situations or difficult participants
  • Train and facilitate the target audience, manage questions and answer
  • Evaluate and follow up to enhance training effectiveness

Target Audience

Trainers and would be trainers. Training managers and officers who need to design, develop and roll out training, analyse training needs within their organisations and to make recommendations on possible outcomes. Participants who want to review their personal, functional and organisational readiness to respond to the changing needs of the business and to focus on developing talent.

Course Outline

  • Training in an Organisation Context - Clarifying Objectives
  1. Approaches to Assess Training Needs
  2. Instruments to Analyse Training Needs
  3. Prioritising Training Needs
  4. Sourcing Training Programmes
  5. Developing Annual Training Plans
  • The Training Process and Trainer Competencies
  • The Importance of Planning and Timing
  • Identify Aims and Objectives for Each Training Sessions
  • Plan and Structure Training Content
  • Understand and Assess how People Learn
  • Planning, Preparation and Notes and Visual Aids
  • Introductions and Setting the Scene with Ground Rules
  • The Training Cycle
  • Barriers to Learning
  • The Learning Cycle
  • Training Styles and Flexibility - Presentation and Communication Skills
  • Delivery Skills Maximising Body Language and Communication
  • Manage Group Discussions Effectively
  • Handling Feedback - Importance of Constructive Feedback
  • Evaluation and Follow-Up: Why Training Needs Assessment
  • The Importance of Training Evaluation
  • The Levels of Evaluation
  • Methods of Training Evaluation
  • Avoiding Pitfalls
Combination of lecture, with practical and hands on approach such as role play, case study, presentation, commentary on other companies/industries, and video.

Key Information
Duration 2 days
Time 9am to 5pm
Date 03 - 04 Dec 2018
28 Feb - 01 Mar 2019
04 - 05 Apr 2019
16 - 17 Sep 2019
16 - 17 Dec 2019

Course Fee
Member $1,000.45
Non-Member $1,177.00
  • Members enjoy a 15% discount before GST
  • Group Discount (3 or more participants) - 10%
  • All fee are inclusive of 7% GST
Funding Available

  • SDF Grant Amount: S$28.00
  • SDF Course Code: CRS-N-0013617
SkillsFuture Credit
(Individual Singaporean aged 25 and above)
Pre-approved SkillsFuture funding of S$500.00


Available Course Sessions

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Trainer Profile

Jimmy Chew

All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.