Effective Office Skills for Administrative Support Staff
This business administration course is intended to help those in support positions to understand their roles and responsibilities in today’s office environment. Participants of this business administration course will learn new strategies in handling.....
Managing key account the right way is a critical function of any customer-oriented business. Selling to these existing customers is one of the biggest untapped opportunities for revenue growth. Top performers in key account management experience..........
Our customisable corporate training courses here in Singapore focus on providing course attendees with solutions beyond conventional corporate training courses. Through the identification of the relevant skills, knowledge, and behaviours needed for.......
We meet difficult people all the time. At best, such people can make life stressful and unpleasant. At worst they can keep you from achieving important goals especially at the workplace. Besides confrontation, there are other ways to win these people.....
PowerPoint is becoming more than just a presentation aide. With audiences demanding more than just pretty visuals look at, the PowerPoint presentation has become more than just an adjunct to the speaker – more often than not it shares centre stage with...
Do you realise that we are constantly faced with challenges of dealing with incoming “stuff” such as emails, calls, messages and difficulty of having to say “no” while our thoughts having to handle too many tasks at the same time?
At work, do we really..
Automation using Excel Visual Basic for Applications
Most people express a modicum of a surprise when told that Excel, like Access, can be enhanced with Visual Basic. But it should be no surprise at all since both programs share a similar structure. Increasingly, VB is being used to enhance Excel’s basic...
Creating Structured Agendas with Productive Minutes
This one-day course focuses on equipping participants with the skills to create effective structured agendas and take comprehensive, productive meeting minutes.
By mastering these essential skills, participants will enhance meeting efficiency and......
The collaboration allows MDC to provide gold-standard CBT training developed and delivered by leaders from the Beck Institute, ensuring that participants gain up-to-date, scientifically validated knowledge and skills. This approach not only enhances......
Our Finance for Non-Finance Professionals workshop introduces Financial Statements at a fundamental level. You will be able to read accounts and understand financial issues after the course.
Financial jargon and concepts will be explained in a down to...
It is imperative that organisations focus on maintaining a competitive people edge. They need to manage performance, harness and grow talent by developing the skills and competencies of their employees to achieve exceptional standards of performance......
Effective people skills open doors for better understanding and stronger support among people in the workplace. Your success, fulfilment and happiness depend on your ability to relate effectively. In this world of high technology, you must................
Effective Communication for Better Workplace Efficiency
In a survey conducted by the University of Pittsburgh's Katz Business School, communication skills are cited as an important decisive factor in choosing managers and it is one of the main factors contributing to job success.
This workshop shows you h
In today’s business world, understanding the finance and accounting knowledge is no longer an option for Management and Executives. Indeed, organisation will be able to perform better and achieve superior results if all staff in the organisation is able..
At the core of every business is the need to obtain, grow and retain customers. The marketing function has always been concerned with understanding and delivering value to that effect.
The "Speak with Confidence and Impact" course delves into the realm of pragmatics and discourse theory to provide participants with a comprehensive understanding of effective communication. Through a combination of practical exercises, constructiv
Effective Communication through Neuro Linguistic Programming (NLP) Techniques
Neuro-Linguistic Programming (NLP) is a body of knowledge and skills that explicitly deals with enhancing your mind. It is a technique that examines your pattern of behaviour and helps you to increase your self-awareness when you communicate within.......
Learn effective techniques to control your emotions, improve your relationships and deal with challenging situations and people. When it comes to happiness and success at work, emotional intelligence (EQ) matters just as much as intellectual ability.....
Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all. Do you know anyone good at conflict management? Do you admire them? Do you envy them? Not so surprisingly most people want to avoid conflicts altogether.
Project management is one of the most critical component of a successful business. It affects revenues and liabilities and ultimately interacts with customers satisfaction and retention. To be successful in project management takes practice. Having the...
This workshop introduces AI as a powerful tool for strategic planners, equipping them with the skills to interpret data, predict trends, and optimize resources. Through hands-on exercises and real-world case studies, participants will gain practical......
The workplace has evolved into a multi-skills environment, with the expectation that all employees should have some form of knowledge or grasp of concepts in various business disciplines such as Basic Accounting as well as Finance.....
This workshop simplifies AI concepts for non-technical participants, focusing on everyday applications that enhance productivity and efficiency. Participants will learn to navigate AI-powered tools and understand how to integrate these tools into daily...
The support staff of yesterday will type, take orders, perform filing, attend to visitors and make phone calls for bosses. However, the demands made of today's secretaries and administrators are different - they are expected to juggle multiple tasks .
Data Visualization using Advanced Charting Techniques in Excel
Numbers, in itself and of themselves tell only half the story. When faced with ploughing through a morass of numbers or reading a column graph, most people opt for the latter. Communicating numbers, analysis and trend through the use of charts is a very..
We are living in an age of increasing competition where only the fittest survive. And negotiations is likened to the game of staged chess, be it sales or at the boardroom, and unless we have a competitive edge the outcome is fairly predictable. We are....
Working professionals require essential assertiveness skills that would make them more respected by those working with them.
The modern culture also demands that the staff get their points across with flair. In addition, they are expected to contribute..
Cultivating a growth mindset overcomes limiting beliefs and helps us towards the pathway to greater personal productivity and at work. Studies have shown that individuals with a growth mindset will be more oriented toward self-improvement and more....
The corporate world is divided into two eras, Before PowerPoint (BP) and After PowerPoint (AP). Indeed, it is hard to imagine life in the world of corporate speechmaking today without the visuals supplied by PowerPoint.
There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics - managerial skills. These people may not necessarily be manager
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