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Acquire techniques in problem-solving and decision making, including root cause analysis of problem, generating and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within own circle of influence.
The Workplace Literacy and Numeracy Series (WPLN) are designed to improve your foundation in English (Reading, Listening, Speaking and Writing) and numeracy skills. Before applying for these training courses, you will have to go through an assessment to b
The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence a gr
Writing reports can be a daunting task. Most of us are required to write reports of varying importance for different audiences regularly. The key for any writer is to ensure that the message is communicated effectively to the intended audience.
Good Business Writing is essential in today's dynamic business environment. However, many corporate professionals are not aware that business writing style has evolved over time, and are still adopting the older form of business writing.
Good telephone skills and etiquette go beyond just sounding good and using the right words. After all, both ‘what you say’ and ‘how you say it’ build the professional image of an organization. This service-oriented workshop encompasses good listening tech
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