Course introduction

Innovative Problem Solving is about seeking fresh and innovative solutions to problems and identifying opportunities to improve the way that we do things at work. Employees who employ creativity find ease in learning and adapting and distinguish themselves as they are able to think differently, unconventionally, generate novel solutions, view problems through multiple lenses, generate novel solutions and solve problems effectively and efficiently to deliver the best results.
In this interactive and highly practical 2-day workshop, participants will learn to develop the innovative mindset and skillset that are essential in innovation and creativity. Participants will learn how to think “out of the box”, discover new ideas, make decisions and solve problems effectively, and leading to both personal and organisational success in a dynamic marketplace.

Course Benefits

By the end of the workshop, participants will be able to:

Recognise the importance and meaning of innovation and creative thinking and problem Solving
Cultivate the Innovative Thinking Mindset that would help create a positive attitude for exploration and a greater sensitivity to opportunities
Leverage both individual and group innovative capabilities and apply P.R.I.S.M.©, a step-by-step approach in innovation and problem solving.

Target Audience

Anyone who is currently facing a business problem and/or who wants to know how to solve problems in a creative and yet structured and well-thought-through way to achieve excellent results.

Course Outline

Introduction to Creativity and Innovation

What is Creativity and Innovation?
The Importance of Creativity and Innovation?
Myths about Creativity and Innovation?
Acquring Creative Problem Solving Skills
Activities: Introducing myself: ‘My Creative Story’, ‘Let’s invent something!’

The Innovative Mindset: 3As

Assault Assumptions

Activity: ‘What if this is not true?’

The Innovative Mindset: 3As (Continue)

Adopt Positivity
Activate Opportunity Thinking

- Think ‘there is a better way’
- Pay attention to Happy Accidents
- Look for customers’ problems that are not solved
Activities: ‘Matching Successful People’, ‘Identifying Customers’ Bugs’

The Innovative Skillset using P.R.I.S.M.©

Problem Illumination

- Contexting
- Root-Cause Analysis
- Problem Definition

Results Definition

- Guided Visioning
Activities: ‘Contexting’, ‘Root-Causes Analysis using fish bone analysis/Why-Why Diagramme’, ‘Guided Visioning’

The Innovative Skillset using P.R.I.S.M.©

Results Definition

- Synesthesia
- Scenario Development
Activities: Video on Gratitude, ‘Scenario Development’, ‘The Perfect House/Vacation’’

The Innovative Skillset using P.R.I.S.M.©

Ideas Generation

- 7 Levels of Thinking
- Brainstorming, Nominal Group Technique, Affinity Diagramming
Activities: ‘Brainstorming & Brainwriting’, Video on Kangnam Style, ‘Spotting Innovative Tactics’

The Innovative Skillset using P.R.I.S.M.©

Ideas Generation

- Innovative Connections/Idea Hooks
- 3Bs
Activities: ‘‘Innovative Connections‘, ‘NUF Technique’, ‘Identifying criteria for Weighted Decision Matrix’.

The Innovative Skillset using P.R.I.S.M.©

Selection of Solutions and Implementation

- NUF Technique
- Weighted Decision Matrix
- Getting Buy-In

Monitoring and Optimisation of Performance

- Post Implementation Considerations
Activities: ‘NUF Technique’, ‘Choosing Criteria’, ‘Arms folding’

Summary and Reflections
Activities: Group Reflection and Actions

Available Course Sessions

Please click here to stay updated on upcoming sessions.

Trainer Profile

Ted Chan

One of Asia Pacific's most in demand speakers and seminar leaders on innovation, change management and organisational creativity, Ted Chan shares innovative yet practical strategies for thriving in this highly competitive world.

Ted's unique understanding of innovation and technological trends traces back to his 15 years of experience working for some of the world's leading and most innovative companies such as Loral Communications Inc., Stanley Works, Singapore Technologies, and Cisco Systems, where he held senior positions in strategic-planning, product management and sales & marketing.

He has spoken to and conducted workshops for several dozens of organizations and empowered several hundreds of business leaders on Leading Change, Innovation and Organisational Creativity. These organisations include Canon, Ciba Vision, General Electric, Keppel, Singapore technologies and A-Star.

Endowed with a strong sense of humour, Ted makes every keynote speech and workshop experiential, interactive, and most of all, fun. His insights leave his audiences not just entertained and informed but most of all inspired.

He earned a Bachelor's of Business Administration (BBA) degree with Merit from the National University of Singapore and a Masters of Business Administration (MBA) degree from the Imperial College London in the UK.

He is certified with the Workforce Development Agency (WDA) and the Master Trainer's Institute of New York. Additionally, he is a Certified Master Practitioner in Neuro-Linguistic Programming (NLP) and a Business Continuity Certified Specialist. Currently, he is a Toastmasters Club's President.