This is an exciting and interactive programme. It is designed to provide office administrators, supervisors of clerical and administrative staff and executive secretaries the opportunity to review and develop the interpersonal and professional............
Emotional intelligence or Quotient (EQ) describes the ability to understand one's personal feelings, and that of groups, and how these emotions can influence motivation and behaviour. The concept of EQ was first introduced by Wayne Payne in 1985 and..
Good business writing is essential in today’s dynamic business environment. However, many corporate professionals are not aware that business writing style has evolved over time and still adopting the older form of business writing. This will not only....
In today’s business world, understanding the finance and accounting knowledge is no longer an option for Management and Executives. Indeed, organisation will be able to perform better and achieve superior results if all staff in the organisation is able..
The course is customised to provide participants with comprehensive knowledge of the required skills needed for negotiation. Negotiation is an essential skill, which we use, in both our professional and personal lives. The activities planned for the......
This is an intensive workshop on accounts receivable management. While sales are important, it is more crucial that the amounts sold on credit are ultimately collected on a timely basis with minimal bad debt losses. The workshop trains participants on...
The Specialist Certificate in Intangible Asset Management is an 8-months part-time programme, targeted at professionals who are keen to enter the intellectual property (IP) industry or to learn about the business value of intangible assets.
Solving problems creatively can be the key to a more productive and satisfying life for executives and managers in organisations. While problem-solving is not easy for most people, it does not need to be a journey into the unknown. Creative problem......
Transformational leaders are highly visible and spend a lot of time communicating. They expand leadership’s focus towards the growth of the followers’ through their capability to empower and delegate responsibility amongst their team...
According to a survey conducted worldwide, we experience many different specific emotions at varying levels of intensity on any given day. Yet there is a lack of emotional awareness among two-thirds of the world’s population, who are unable to identify...
By the end of the course, learners would be equipped with knowledge and skills in performing guard and patrol services, and how to use technology to achieve better outcomes and contribute to better security standards for Singapore.
Equip learners in pursuing a career in the business travel, meeting, exhibition, incentives, education & events industry Suitable for those seeking career change Provides insight into the managerial and business facets of the industry
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