Equip yourself with the skills and knowledge in grinding, brewing, preparing and serving exquisite coffee from various parts of the world. Upon completion, graduate is awarded with a Statement of Attainment (SOA) in WSQ Provide Specialty Coffee Service.
This program is designed for employees who have been newly-promoted to a supervisory or managerial position to improve their people-management skills and, more importantly, be equipped with practical ideas for optimizing the most important resource in....
This is an intensive workshop on accounts receivable management. While sales are important, it is more crucial that the amounts sold on credit are ultimately collected on a timely basis with minimal bad debt losses. The workshop trains participants on...
Learners will be able to acquire skills, attitude and knowledge to provide para-counselling to clients within an agreed counselling framework. It includes supporting certified counselling professionals in their daily work and supporting the implementation
Working professionals require essential assertiveness skills that would make them more respected by those working with them. The modern culture also demands that the staff get their points across with flair. In addition, they are expected to contribute..
What is Initiative? It is about doing the right thing without being told. It means doing the right thing to manage your work and your life. When you take initiatives to manage your work, you always go the extra mile and do more than what you are asked....
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels. However, you may not always take time to analyse how your natural ways of...
This course aims to provide the learner with the knowledge and skills to identify talents as defined by the organisation and by operational needs, and how to cultivate good relationships within a team. It also builds on the knowledge and skills...........
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