This course focuses on the manager as a people developer. It equips the learner with the knowledge and skills to identify capability gaps, and to build team capacity and capability through the development of junior supervisors and team leaders. Learners..
This workshop is crafted to arm participants with publication techniques currently practiced in the industry. At the end of the programme, participants will be armed with a holistic insight into the world of publication design.
In every type of business, you are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep.....
A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the........
This program is designed for employees who have been newly-promoted to a supervisory or managerial position to improve their people-management skills and, more importantly, be equipped with practical ideas for optimizing the most important resource in....
Sign up for course alerts and stay up to date on the latest courses!