There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics - managerial skills. These people may not necessarily be manager
Negotiation between individuals or groups is part and parcel of life. The opportunity to cooperate, drive change, or secure strategic goals and additional benefits boils down to one thing, the ability to negotiate with people, both in a personal........
Prepare Sushi is a 5 days or 40 hours long training programme, upon completion of which, participants will have the basic knowledge and application skills on sushi preparation and be able to apply them to the workplace. Topics of study include preparing..
"Developing Frontline Leaders" is a dynamic and comprehensive 2-day workshop designed to empower emerging front-runners with the essential skills and mindset to excel in their roles. This program focuses on cultivating leadership qualities specifi
In today’s business world, understanding the finance and accounting knowledge is no longer an option for Management and Executives. Indeed, organisation will be able to perform better and achieve superior results if all staff in the organisation is able..
This course aims to introduce learners to the expectations of a supervisor / team leader, and equips the learners with the knowledge and skills to communicate effectively and problem-solve. Upon successful completion and assessment of the course......
What would your reaction be if a service consultant/provider says “Miss Tan, there’s no more size M for this.” and there’s no attempt to offer an alternative solution or check with its other outlets. Would you prefer it is said as “Miss Tan, looks like...
The ability to lead a team effectively to implement strategy and deliver results is the most critical element in any organization’s success. The interrelationship often creates predictable complications. How and when do successful, strong, independent....
According to a survey conducted worldwide, we experience many different specific emotions at varying levels of intensity on any given day. Yet there is a lack of emotional awareness among two-thirds of the world’s population, who are unable to identify...
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels. However, you may not always take time to analyse how your natural ways of...
The pivot table is one of the most powerful features of Excel, yet few users use them in their day-to-day activities. PivotTable reports are especially well-suited for taking large amounts of data and summarizing it into useful reports. For some, pivot..
A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the........
This course aims to provide the learner with the knowledge and skills to identify talents as defined by the organisation and by operational needs, and how to cultivate good relationships within a team. It also builds on the knowledge and skills...........
This is an intensive workshop on accounts receivable management. While sales are important, it is more crucial that the amounts sold on credit are ultimately collected on a timely basis with minimal bad debt losses. The workshop trains participants on...
This programme equips learners with the ability to apply the knowledge and skills in making tarts and short-crust pastries. It also includes the types and uses of baking tools, equipment and ingredients. Course reference no: CRS-Q-0039724-FSS
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