Anticipating And Managing Customers Questions Intelligently
Anticipating And Managing Customers Questions allows you to identify clearly and to qualify early their concerns and needs. Anticipating questions also helps reveal the customer’s decision making process and avoid the common selling mistakes.
Certificate in Air-Conditioning and Mechanical Refrigeration Systems
This 2-day course aims to provide learners with the knowledge and skills of the common practices for general operation and maintenance of AC & Refrigeration systems and how to keep them to run efficiently and consistent.
The phrase “The only constant is change” is a cliché, but also a much neglected universal truth. Changes are happening all around and within us. Changes are occurring in employee, the work environment, within and outside of the organisation.
Research revealed that global information is doubling every 3 years. While the rate of information growth is increasing at break-neck speed, more than 90% of us did not improve our reading speed since we left school. Our average reading speed remains at a
Work is where you spend a major chunk of your time. Work is also where you derive your income. To enjoy your work, you need to put your heart and mind to it. To do so, you have to learn to find humour in your work and work environment to have enthusiasm.
Mastering Effective Performance Appraisal and Development Conversations
It is imperative in the present economic climate that organisations focus on maintaining a competitive people edge. They need to manage performance to harness and grow talent to achieve exceptional standards of performance.
We proudly bestow our short-term course certificate in Air-Conditioning in Singapore. Study certificate in Air-conditioning course in part-time in 3 weeks. The main theme of the course is providing blueprints for connecting electric wires and identifying
This course will expose students to a wide spectrum of theories and data on criminal justice, provocative real-world examples and the latest developments from the field, including the intricate workings of the police, courts, and correctional systems; the
Professional Certificate in Abnormal Child Psychology
This course covers the concepts regarding psychological and psychiatric disorders across the lifespan, with additional focus on the emotional and behavioral disorders in children and adolescents. It involves the understanding the definition of normality/a
This 24 hours (3-day) certificate course is designed to develop project management skills and provides the knowledge and techniques necessary to operate successfully as project management experts in a variety of industries including business and IT.
This course is designed to help students understand the processes, which activate their behavior through the study of biological components, its learned components and cognitive component for human motivation. Broad topics covered in this course include h
This course provides ideas about patterns and motives of human behavior. It focuses on humans as ‘social animals’, explaining how the thoughts, feelings and behavior of individuals are influenced by the presence of others. It offers answers to questions s