Workplace has evolved into a multi-skills environment that all employees should have some concepts of Basic Accounting, Bookkeeping and Finance. This course teaches Accounting Principles together with examples. No prior background of Accounting or.......
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels. However, you may not always take time to analyse how your natural ways of...
This unit covers the skills and knowledge required for service staff to respond to challenging service situations with the use of appropriate verbal and non-verbal communication techniques. It involves recognising triggers which may lead to service.......
As Supervisor or Manager, you lead and manage a team daily. It is a challenging task to manage a team for anyone who manages people. When people work well together they produce a synergy and enables the team to ultimately accomplish organisation goals...
The Postgraduate Diploma in Hospitality (Cafe Management) covers a broad rang of management subjects with an emphasis on the hospitality industry in general and the cafe industry in specific.
Excel is very much more than just a spreadsheet. In the very real sense of the word, Excel is a “number-cruncher”, the likes of which have only been equalled by Lotus 1-2-3 and which it has now surpassed. From humble beginnings, Excel has developed to....
Sign up for course alerts and stay up to date on the latest courses!