Engage Employees with Effective Feedback is a practical, hands-on workshop on how to give and receive feedback to engage employees to improve performance. Participants will practice essential interpersonal communication and performance management skills t
What happens when a staff member is very troubled in the workplace? This can bring about productivity issues as well as cause tension in the workplace. Leaders should not just be work-focused and leave affected staff to their own devices.
These business skill courses can support a manager’s needs to promote best working practices and efficiency among his or her team. This in turn can help to ensure that the team achieves maximum output from minimum input by doing things right and improve p
This skill describes the ability to project a professional image when serving customers. It also includes equipping oneself with a positive and customer oriented mindset to impress and wow customers in their day-to-day engagement.
The supervisors play an important role in the organisation. In the current competitive business environment, supervisors are under pressure to maintain the momentum and make a difference in their work. This will be possible only when the supervisors posse
Writing reports can be a daunting task. Most of us are required to write reports of varying importance for different audiences regularly. The key for any writer is to ensure that the message is communicated effectively to the intended audience.
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