This skill describes the ability to project a professional image when serving customers. It also includes equipping oneself with a positive and customer oriented mindset to impress and wow customers in their day-to-day engagement.

Course Outline

Course Content:
PS1 – Recognise the impact of one’s professional image and persona on the organisation
PS2 – Project a professional image and persona in accordance with organisational guidelines
PS3 – Communicate professionally with customers in accordance with organisation’s guidelines.
Certification Type: Statement of Attainment
 

Available Course Sessions

Please click here to stay updated on upcoming sessions.

Trainer Profile

Our Lecturers

All our lecturers are selected based on their subject expertise, experience and dedication. They are required to possess at least a Masters in their subject expertise. With their years of work experience, they will also be able to illustrate topics in class with real world examples. We are committed to provide a high standard of service by promoting an environment conductive to student learning through a low student-teacher ratio of 30:1. Currently, we have 50 adjunct lecturers.

Details of our lecturers can be found on our website.