The goal of this course is to bring awareness to the practices and principles of agility and how they apply to businesses and organizations. Through analysis of case studies, assessment, discussion and evaluation, participants will gain insight......
Refresh your knowledge of food safety and hygiene while handling, cooking, storing and serving food and be certified food handlers, competent to work in the F&B industry in Singapore as per SFA requirements. Upon completion, graduate is awarded with a...
This course aims to equip learners with the basic knowledge and skills required to apply procedures appropriate to emergency situations or incidences. Topics on incidence prevention, handling of crowd, outbreak of fire, bomb threats as well as incident...
The Advanced Certified ScrumMaster® training is the next step for professionals who have a solid base in Agile and Scrum values and practices. If you have already had an experience in the Agile environment and know how the process of the product....
This course equips learners with the competencies to monitor the progress of team plans and drive team performance, evaluate performance and determine current and future skills gaps of the team, and translate these gaps into learning plans to improve.....
As Supervisor or Manager, you lead and manage a team daily. It is a challenging task to manage a team for anyone who manages people. When people work well together they produce a synergy and enables the team to ultimately accomplish organisation goals...
This course focuses on the manager as a people developer. It equips the learner with the knowledge and skills to identify capability gaps, and to build team capacity and capability through the development of junior supervisors and team leaders. Learners..
In every type of business, you are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep.....
A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the........
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