Writing for Social Media: Engaging the Masses, Encouraging Customer Loyalty
Organisations are increasingly leveraging on social media to either supplement or, in some cases, replace traditional media as a means to reach out to existing and potential customers.
Strategic Market Development is a highly participative 3-day training course that will equip participants with the tools required to accurately assess and identify market development opportunities.
Enhancing Relations Through Emotional Intelligence
This session will help you to enhance your self awareness, self regulation, self motivation, empathy and promote meaningful relationships at work , with family and friends.
A savvy marketer leverages on each and every piece of material that goes out to his/her customers. Communications could be in the form of a print ad, poster, brochure, catalogue, DM or even a personal letter or e-mail blast.
This course will develop your ability to simplify complex data information into aesthetic forms. From Ideation to implementation, you will get to experience the design process and produce interesting visual content using graphic elements.
This 2-day seminar explores the legalities of contract and contractual obligations from the perspectives of a contract manager. This overview and understanding of the operations of Contract Law will therefore better enable persons employed in the role of
It will introduce participants to best practices from a practitioner's perspective and familiarise them with the 4- stage process for planning and implementing events successfully.
Do you use charts and figures to persuade and communicate with your audience? Effective executives, managers and communicators need to know how to present with charts and figures to inform, engage and persuade their audience more effectively.
This workshop has been specially designed for newly appointed Human Resource professionals and those who wish to embark on a career in Human Resource Management.
This course provides a fast track understanding of the digital landscape including social media marketing, search engine optimisation, email marketing, display advertising, mobile, resources and the cost of infrastructure.
Understanding the types of marketing strategies and adopting the appropriate marketing strategies will have a strong positive impact in increasing sales and profitability.
This course provides participants with guidance and practical tips/strategies on the application of effective interpersonal skills for positive interactions with people at work.
You will learn in-the-trenches tactics; practical skills that you can implement in your everyday digital marketing work. Plus, you get to stay on top of the trends as you learn and be ahead of others.
Contract Law - Understanding the Concepts of a Contract
Get a thorough understanding of the principles of contract law through this interactive course taught by a well-known author of 26 law books, including the best-seller book "Contract Law". Emphasis will be placed on the terms and clauses frequently used..
This one-day course teaches service providers how to manage difficult customer situations more effectively that work towards joint problemsolving/ agreement.
This 2-day course deals with landlord and tenant obligations under the law. A sound understanding of tenancy agreements can help prevent disputes and will contain terms to help protect both the landlord's and tenant's positions.
You need not have prior
Managing Customer Complaints and Feedback - Writing with Empathy and Tact
World-class customer communications must be delivered with a heart. World-class organisations are those who know what it takes to connect with their customers, build customer loyalty, and maximise customer delight with every communication.
This course provides a fast track understanding of the Corporate Communications landscape and the elements involved in developing strategies to promote the work of your organisation.
Strategic marketing plan is an essential business tool to drive the marketing efforts to achieve specific marketing objective(s) in any market situation.
Speak With Confidence for Personal & Professional Success
This breakthrough session is designed to equip participants with a range of public and professional speaking techniques and skills that will create impact and get results.
Understanding Contract Interpretation & Drafting Standard Commercial Clauses
Have you ever wondered what a particular contract clause or term actually means? Why are certain clauses so commonly found in some commercial or business contracts? Being unsure on the meaning and interpretation of a contractual term or provision
This course is designed to help sales professionals and sales managers increase sales effectiveness without unnecessary moves that will cost in the long run.
Skills Development Fund
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