This one-day course teaches service providers how to manage difficult customer situations more effectively that work towards joint problemsolving/ agreement.
Contract Law - Understanding the Concepts of a Contract
Get a thorough understanding of the principles of contract law through this interactive course taught by a well-known author of 26 law books, including the best-seller book "Contract Law". Emphasis will be placed on the terms and clauses frequently used..
Understanding the types of marketing strategies and adopting the appropriate marketing strategies will have a strong positive impact in increasing sales and profitability.
This course provides insights on the importance of positive sales mindset and consultative sales process with emphasis on specific development of selling skills for better sales results.
Understanding Contract Interpretation & Drafting Standard Commercial Clauses
Have you ever wondered what a particular contract clause or term actually means? Why are certain clauses so commonly found in some commercial or business contracts? Being unsure on the meaning and interpretation of a contractual term or provision
Strategic marketing plan is an essential business tool to drive the marketing efforts to achieve specific marketing objective(s) in any market situation.
This course will develop your ability to simplify complex data information into aesthetic forms. From Ideation to implementation, you will get to experience the design process and produce interesting visual content using graphic elements.
Developing Influencing Skills to Achieve Successful Outcomes
How do you get people to see things your way? How do you use influence to connect, create trust and gain support your proposals or ideas? How do you change minds and convert opponents for collaboration?
This 2-day course deals with landlord and tenant obligations under the law. A sound understanding of tenancy agreements can help prevent disputes and will contain terms to help protect both the landlord's and tenant's positions.
You need not have prior
Enhancing Relations Through Emotional Intelligence
This session will help you to enhance your self awareness, self regulation, self motivation, empathy and promote meaningful relationships at work , with family and friends.