To keep up with the changing needs of a knowledge-based economy, the EDGE programmes are designed to equip professionals, managers and executives with analytical, interpersonal, personal management and workplace safety skills needed in a diverse workplace
These courses under the Service Excellence Competency Framework (SV CF) provides a whole-of-company capability development roadmap for organisations, so companies can create and define their desired service experience. These courses also aims to professio
Writing reports can be a daunting task. Most of us are required to write reports of varying importance for different audiences regularly. The key for any writer is to ensure that the message is communicated effectively to the intended audience.
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