In an age of increasing competitiveness, uncertainty and constant change, the challengers faced by organizations are daunting. In view of these challengers the old adage, “the survival of the fittest”, still holds today. Unless organizations are positioned to meet these shifting headwinds of change, in the modern day business landscape with relentless innovation, adaptation, vigorous differentiation and best practices, productivity at the workplace would be an inevitable casualty. Maintaining the status quo and more of all of the same is suicidal. Organizational effectiveness at every level is the way.

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Course Benefits

Rendering quality at every level, aims to position org’ on best practices and is aimed to transform employees into change agents to improve efficiency and productivity.  Upon completion of this course, participants would be able to:

• Understand the new reality
• Understand key concepts on operational efficiency
• Understand humanistic needs
• Manage people for commitment
• Manage performance effectively
• Handle day to day challengers
• Move organizations forward
• Achieve results through people

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Course Outline

Challenges In An Age Of Uncertainty

• Age of uncertainty
• Dealing with change – The new constant
• Challenge the status quo
• Why vigorous differentiation?

 Types Of Leadership

• Principled centred leadership
• The X and Y factor
• Old school leadership versus new school
• Why we need T – shaped models today?
• Understanding the new rules of the game 
• Lead and enable people

Key Concepts Of Organizational Efficiency

• Adaptive culture
• Organizational excellence and practices
• Values – The lifeblood of the organizations
• Revisiting time tested values
• Planning
• Understanding the organisation’s value system and culture

 Effective People Management

• What sets us apart?  - Hardware versus software
• Understanding human needs and self esteem
• Power of crediting
• Dealing with resistance
• Managing relationship
• Managing business within a business
• Drumbeat of communications

Management Performance

• Putting in place a management system
• Equitable reward system
• Compensation and rewards
• Operational efficiency – Productivity at work
• Service innovations

Team Synergy

• How to win with people
• Conformity and consensus

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Available Course Sessions

Please click here to stay updated on upcoming sessions.

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Trainer Profile

Abraham Judah

All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.

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