In a survey conducted by the University of Pittsburgh's Katz Business School, communication skills are cited as an important decisive factor in choosing managers and it is one of the main factors contributing to job success. This workshop shows you h
A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the........
Neuro-Linguistic Programming (NLP) is a body of knowledge and skills that explicitly deals with enhancing your mind. It is a technique that examines your pattern of behaviour and helps you to increase your self-awareness when you communicate within.......
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels. However, you may not always take time to analyse how your natural ways of...
Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all. Do you know anyone good at conflict management? Do you admire them? Do you envy them? Not so surprisingly most people want to avoid conflicts altogether.
There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics - managerial skills. These people may not necessarily be manager
Working professionals require essential assertiveness skills that would make them more respected by those working with them. The modern culture also demands that the staff get their points across with flair. In addition, they are expected to contribute..
We meet difficult people all the time. At best, such people can make life stressful and unpleasant. At worst they can keep you from achieving important goals especially at the workplace. Besides confrontation, there are other ways to win these people.....
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