This business administration course is intended to help those in support positions to understand their roles and responsibilities in today’s office environment. Participants of this business administration course will learn new strategies in handling.....
Customers are the reason we exist. The ability to manage customer relationships well and keep customers coming back is of utmost importance to all organisations. To provide positive service experiences, service professionals need to understand their.....
The Specialist Certificate in Intangible Asset Management is an 8-months part-time programme, targeted at professionals who are keen to enter the intellectual property (IP) industry or to learn about the business value of intangible assets.
This course aims to equip learners with the knowledge and skills to build cohesive and collaborative teams, and to establish the networks necessary for cross-team collaborations. Upon successful completion and assessment of the course, participants.......
In today’s business world, understanding the finance and accounting knowledge is no longer an option for Management and Executives. Indeed, organisation will be able to perform better and achieve superior results if all staff in the organisation is able..
Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all. Do you know anyone good at conflict management? Do you admire them? Do you envy them? Not so surprisingly most people want to avoid conflicts altogether.
This course aims to introduce learners to the expectations of a supervisor / team leader, and equips the learners with the knowledge and skills to communicate effectively and problem-solve. Upon successful completion and assessment of the course......
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