Certified Agile Leadership Essentials (CAL-E) courses bring awareness and understanding to the foundations of agile leadership. Discover the way agile leaders think, focus, and behave. The focus on agile leadership essentials equips you to embark.....
“The Essentials of Report Writing” is designed to empower individuals with the vital skills necessary for producing impactful reports. This program equips participants with the expertise needed to create clear, persuasive, and well-structured reports.....
In a survey conducted by the University of Pittsburgh's Katz Business School, communication skills are cited as an important decisive factor in choosing managers and it is one of the main factors contributing to job success. This workshop shows you h
Learners will be able to acquire skills, attitude and knowledge to provide para-counselling to clients within an agreed counselling framework. It includes supporting certified counselling professionals in their daily work and supporting the implementation
Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all. Do you know anyone good at conflict management? Do you admire them? Do you envy them? Not so surprisingly most people want to avoid conflicts altogether.
In every type of business, you are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep.....
Customers are the reason we exist. The ability to manage customer relationships well and keep customers coming back is of utmost importance to all organisations. To provide positive service experiences, service professionals need to understand their.....
Coaches in the sporting world have fine-tuned their coaching skills to ensure their athletes win, set records or at least achieve their best results. In the same way team leaders, supervisors, managers and mentors need to be workplace coaches to help.....
The Specialist Certificate in Intangible Asset Management is an 8-months part-time programme, targeted at professionals who are keen to enter the intellectual property (IP) industry or to learn about the business value of intangible assets.
This course aims to provide the learner with the knowledge and skills to identify talents as defined by the organisation and by operational needs, and how to cultivate good relationships within a team. It also builds on the knowledge and skills...........
Sign up for course alerts and stay up to date on the latest courses!