This course will develop your ability to simplify complex data information into aesthetic forms. From Ideation to implementation, you will get to experience the design process and produce interesting visual content using graphic elements.
Managing Customer Complaints and Feedback - Writing with Empathy and Tact
World-class customer communications must be delivered with a heart. World-class organisations are those who know what it takes to connect with their customers, build customer loyalty, and maximise customer delight with every communication.
This course provides insights on the importance of positive sales mindset and consultative sales process with emphasis on specific development of selling skills for better sales results.
This course provides participants with guidance and practical tips/strategies on the application of effective interpersonal skills for positive interactions with people at work.
This 2-day course deals with landlord and tenant obligations under the law. A sound understanding of tenancy agreements can help prevent disputes and will contain terms to help protect both the landlord's and tenant's positions.
You need not have prior
This workshop has been specially designed for newly appointed Human Resource professionals and those who wish to embark on a career in Human Resource Management.
Disruptive Trends of IoT – Blockchain & Chatbot Applications
Definition of IoT and Big Data concepts – IoT applications using digital technologies have generated an overload of data impacting business operations and decisions. Understand the need to identify relevant data sources required in business decisions.....
Understanding Contract Interpretation & Drafting Standard Commercial Clauses
Have you ever wondered what a particular contract clause or term actually means? Why are certain clauses so commonly found in some commercial or business contracts? Being unsure on the meaning and interpretation of a contractual term or provision
Enhancing Relations Through Emotional Intelligence
This session will help you to enhance your self awareness, self regulation, self motivation, empathy and promote meaningful relationships at work , with family and friends.
Contract Law - Understanding the Concepts of a Contract
Get a thorough understanding of the principles of contract law through this interactive course taught by a well-known author of 26 law books, including the best-seller book "Contract Law". Emphasis will be placed on the terms and clauses frequently used..
Strategic Market Development is a highly participative 3-day training course that will equip participants with the tools required to accurately assess and identify market development opportunities.
This one-day course teaches service providers how to manage difficult customer situations more effectively that work towards joint problemsolving/ agreement.
Speak With Confidence for Personal & Professional Success
This breakthrough session is designed to equip participants with a range of public and professional speaking techniques and skills that will create impact and get results.
This course provides a fast track understanding of the Corporate Communications landscape and the elements involved in developing strategies to promote the work of your organisation.
Today's managers face enormous demands and high expectations to remain flexible and focused in accomplishing goals and objective determined by the stakeholders.
It will introduce participants to best practices from a practitioner's perspective and familiarise them with the 4- stage process for planning and implementing events successfully.