These courses under the Service Excellence Competency Framework (SV CF) provides a whole-of-company capability development roadmap for organisations, so companies can create and define their desired service experience. These courses also aims to professio
The LPM courses are designed to benchmark corporate leadership capabilities and provide a leadership development roadmap for business leaders. It enables leaders and managers to keep up-to-date with the latest trends and practices through structured and p
To keep up with the changing needs of a knowledge-based economy, the EDGE programmes are designed to equip professionals, managers and executives with analytical, interpersonal, personal management and workplace safety skills needed in a diverse workplace
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