To keep up with the changing needs of a knowledge-based economy, the EDGE programmes are designed to equip professionals, managers and executives with analytical, interpersonal, personal management and workplace safety skills needed in a diverse workplace
These courses under the Service Excellence Competency Framework (SV CF) provides a whole-of-company capability development roadmap for organisations, so companies can create and define their desired service experience. These courses also aims to professio
Every employee is different, and there is no one-size-fits-all approach to engage, motivate and retain employees. How do we apply the concept of Different Strokes for Different Folks then in reality? The Employee Life Cycle Management technique takes a
The aim of this course is to provide a more in-depth understanding of workplace talent identification and development as a body of knowledge in enabling effective talent management at the organizations. Participants will understand how the content is inte
Manager or supervisor are constantly facing challenging situations when it comes to handling people. Every individual is different and each has his own personality and expectations. In spite of these challenges we need to find ways to get employees and...
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