These courses under the Service Excellence Competency Framework (SV CF) provides a whole-of-company capability development roadmap for organisations, so companies can create and define their desired service experience. These courses also aims to professio
The LPM courses are designed to benchmark corporate leadership capabilities and provide a leadership development roadmap for business leaders. It enables leaders and managers to keep up-to-date with the latest trends and practices through structured and p
Manager or supervisor are constantly facing challenging situations when it comes to handling people. Every individual is different and each has his own personality and expectations. In spite of these challenges we need to find ways to get employees and...
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