Introduction

Undertaking a patient service course can be relevant and beneficial for various reasons, particularly for individuals pursuing careers in healthcare or related fields.

Certificate in Patient Service curriculum prepares participants for the Patient Service Associate role. Each module includes technical sessions and non-technical sessions (such as employability sessions, skills application sessions, community sessions and instructor support sessions). The sessions follow a sequence determined by proprietary curriculum design principles. Each module has an integrative approach to make learning relevant and immediately applicable for adult participants. For e.g.- Topics of Growth Mindset, Persistence, Communication etc. are introduced in Module 1. The application of these topics is practised through Skills Application sessions.

Apart from the role-specific concepts and skills, participants will also be exposed to the behavioural skills and mindsets which are critical to be a patient service associate in this module so that they will be able to start applying the skills and mindsets.

Curriculum Overview

Programme Structure

Certificate in Patient Service course progresses from Foundation Level to Intermediate Level to Advanced Level with 3 modules covering extensive topics.
 

Entry Requirements

Age 18 years and above
Obtained at least a C6 at Secondary 2 in any 3 subjects or equivalent including a Pass in English language.

Duration & Intake

Programme Duration

Intake Period:
Full Time: Every 2 Weeks
Part Time: Every 2 months

Duration:
Full time: 2 months (7-hour lessons/day, 5 days/week)
Part time: 7 months (3.5-hour lessons/day, 3 days/week)

Fees & Funding

Application Fee
(Non-Refundable and non-transferrable) For local students: S$50.00 (before GST)* (*Refer to Singaporean/PRs/Employment Pass/Dependant Pass holders) For international students: S$600 (before GST) 

Course Fee
For Local Students: S$4,200 (pending WSQ subsidy) - register now so we can inform you once the subsidy is approved. 

For International Students:
S$6,000