Advanced Diploma in Hospitality and Tourism Management (Full-Time)

London School of Business & Finance


Course introduction

Introduction


Advanced Diploma in Hospitality and Toursim Management is developed by London School of Business and Finance (LSBF) as a second-year course towards a progression route for students aiming for a higher qualification in the field of hospitality and tourism management.

Throughout the course, students are fully supported and their developments are checked frequently by progress assesments. Student performance and satisfaction is monitored to ensure that the course meets studens' academic and personal development needs; and industry contact ensure that the programme is relevant and suitable for the demands of a career in hospitality and tousim management.

Programme Aims

The Advanced Diploma in Hospitality and Toursim Management awarded by LSBF aim to focus on the latest development in the hospitality and tourism industry. It will help students to identify and understand the techniques and theory implied in the hospitality and tourism environment. Students are given emphasis on developing professional hotel competencies such as effective  communication skills, good customer services skills, leadership, team work and other relevant professionalism topics related to the industry.


Learning Outcomes
  • To develop graduates with the necessary skills, knowledge to be immediately effective within the hospitality and tourism industry;
  • To enable students to make managerial level decision making and problem solving in achieving good customer services;
  • To develop in students a critical appreciation of the roles of managers within the hospitality and tourism industry;
  • To develop problem-solving skills, improve their ability to communicate and operate effectively as individuals within the hospitality and tourism organization and as part of a team.

Award of Diploma & Assessment

To be awarded the LSBF Advanced Diploma in Hospitality and Toursim Management, students need to pass all the 7 modules in the program. Examinations will take the form of essay question papers and/or multiple choice question papers. To achieve a pass grade in each module, students must obtain an overall mark of at least 40% in the exam.


Teacher Student Ratio

1:80



Curriculum Overview


Programme Structure


Course Modules

Facilities and Maintenance Management

This module introduces the balance of generic management skills core quality of an organization, the value and the risk in processes and to be focused on the facilities operations. These operational skills for the delivery of the facilities services are covered by the management of space, environment, communications and the full range of services that supports business effectiveness in the hospitality and tourism industry.


Food and Beverage Management

This module focuses on the analysis of the operations and determines the best course of action in food and beverage operations and management. It examines ways to maximise service efficiency and productivity to satisfy demands of today's guests. Topics also include organization of food & beverage operations, marketing, nutrition, menu, pricing strategies, productions, service, cost control, facility design, layout and equipment.


Human Resource Management

This module will provide the students with an in-depth understanding of the strategic and coherent approach to an organization's most valued assets - the people. the module will also focus on effective business practices such as performance and reward management in the hospitality and tourism industry.


Meetings, Incentives, Conventions and Events

This module introduces students to this sector of the toursim industry, and will cover both business and leisure events. The specific characteristics of the Meetings, Incentives, Conferences, Events sector (MICE) will be discussed, including impacts for toursim development, conference marketing, management of meetings and conferences and the growing importance of event tourism will be discussed.


Marketing in Hospitality and Toursim Management

This module will provide the learners with a wide understanding of the role of marketing and its application in the hospitality and tourism industries. It also enables students to understand how marketing activities help organizations to achieve goals and objectives and also maximise revenue and profit in a long run.


Issues in Hospitality and tourism Management

This module enables students to identify the emerging issues in the hospitality and toursim industry and examines their impact. Students will be able to understand how important it is to tackle all the issues in the industry.


Resort Management*

This module introduces students the function of management as an integrating activity within the hotel and resort sectors. It will investigate the principles behind concepts of resort management including: quality management, operationals strategies; performanace and control systems. Students will also consider the use of revenue and pricing; principles of sustainability, effective marketing approaches as well as legal considerations.


Niche and Specialty Toursim*

Niche Tourism studies a wide range of forms of tourism that are becoming increasingly important for the tourism industry. The module covers: culinary and beverage tourisml health and medical tourism; and a wide range of specciality/niche types of tourism. This provide students with the ability to recognise and apply strategies appropriate for particluar circumstances and successfully complete for visitors.

Students will have the option to take Resort Management and niche and Speciality Tourism (3 months) or take up a 6 months Industrial Attachment. Where students joining the programme have not previously taken up an Industrial Attachment they would be required to take this option.



Entry Requirements


  • 18 years or above and;
  • Completion of Diploma in International Hospitality Management (or equivalent programme); or
  • Vocational Diploma in Relevant field of study; or
  • Other equivalent qualifications.

Minimum English Language Entry Requirement

Students must have achieved a grade C6 or better in English Language, or IELTS 5.5 or equivalent, or have proof of Diploma level study in an English Language medium.



Duration & Intake


Programme Duration


Course Duration

Full Time Classes: 6 Months (12 months with IA)

The course duration for full-time is 6 months, for students who go on IA, the duration is 6 months + 6 months IA and the students who fail to obtain placement on IA, the course duration is 6 months + 3 months additional course work.


Part Time Classes: 12 Months

Students attend 3-hr lessons 3 nights a week for a period of 12 months to complete 7 modules.


Mode of Delivery 

Lectures, case studies and exercises, class discussion, role play


Module Delivery Details

Mode Lecture / Tutorial /
Seminars / Workshop (Lab Work)
Full Time 42 hours per module;
5 days per week
Part Time 33 hours per module;
3 days per week



Course Intakes

Full Time: Every 2 Months / Modular
Part Time: Every 3 Months / Modular 



Fees & Funding


Funding / Grants
  • Skillsfuture Credit

International Students: S$8,500 (inclusive of GST)

Local Students: S$7,000 (inclusive of GST)

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