Introduction

• Travel, Tourism & Hospitality Management is intended for those who wish to pursue a career in the hospitality or any related service industry. The student, after the programme,will be well-versed in the managerial system that is key to the successful running of any hotel as well as the hospitality aspects of operating a business that is vital to getting customers to be loyal and remain as patrons of an enterprise.

Curriculum Overview

Programme Structure

Objectives:

• To equip participants with integrated knowledge of general business and the operations of the travel, tourism and hospitality industries.
   
• Designed for individuals who aspire to begin a career in the field of travel, tourism and hospitality or would like to assume greater responsibilities in one of the many ancillary service industries but lack the professional training and wish to have their skills formally recognized.
   
• Student will understand the importance of organizational behavior by successfully managing a dynamic environment; the evolution and development of tourism importance of a professional approach to Human Resource Management as an essential means for optimizing the performance and commitment of an organization’s employees. The contribution of Customer service makes to achieving organizational objectives and the Key features of operations management in travel, tourism and hospitality businesses.

• Upon completion of this course, the student will be able to find travel, tourism and hospitality related jobs such as Hotel Revenue Manager,Revenue Analyst or Tour Coordinator. If the student still thinks that they need more knowledge they may consider to further their studies in Advanced Diploma in Travel, tourismand hospitality Management.

Area of Studies

The theoretical modules are as follow:
 

• Organisational Behaviour
• Travel, Tourism and Hospitality Management
• Human Resource Management
• Managing the Customer Relationship
• Travel, Tourism and Hospitality Operations Management

Entry Requirements

Teacher-Student ratio is 1:20

Fees & Funding