Specialist Certificate in Technology Products Supply Chain

Course introduction

Introduction

Technology companies like HP, Dell, Lenovo and Apple achieve competitive advantage based on how well they design, execute and manage their supply chains. This course gives a solid foundation to the key functions in supply chain management that must be integrated in order to be effective.

Objectives

After completing this course, the participant will be able to:

Describe the key functions in supply chain management and its essential role in an organisation
Identify the key elements and processes of a supply chain and how they interact
Identify strategies for establishing efficient, effective and sustainable supply chains
Explain the critical role of technology in supply chain planning, visibility and execution
Explain how the performance of supply chain as measured using standard metrics

Curriculum Overview

Programme Structure

Coverage

Module 1: Fundamentals of Technology Products Supply Chain Management

What is a supply chain
Evolution of supply chain management
Definitions
Examples

Module 2: The SCOR Model

Background to SCOR
The SCOR Structure
SCOR Performance
SCOR Processes

Module 3: The Planning Function

Demand Planning
Supply Planning
Sales & Operations Planning Meeting
New Product Introduction

Module 4: The Sourcing Function

Supplier qualification process
Approved Vendor List
Schedule deliveries, receive, verify
Manage business rules
Manage inventory
Contracts

Module 5: The Make Function

Individual packaging design and consideration such as size and sufficient protection of product
Bulk packaging design and consideration for next stage manufacturing and to aid cross dock activities for finished goods

Module 6: The Deliver Function

Customs classification and standards for product type (HS code)
Export control of high technology products including restriction to certain countries (part of CUSTOMS function in a company)
Customs duty/tax levy understanding
Environmental protection during transportation (e.g. against humidity)
Factory finished goods inventory vs. postponement of base product at distribution centers
Factory direct ship vs. intermediate stocking of finished goods
Break bulk at cross dock for subsequent transshipment (international and domestic)
Port pair matching for desired length of transportation (consideration for frequency and destination of air/sea transport to meet business requirements)
Warehouse management
Transport management
Customer invoicing (including INTERCO terms)

Module 7: The Return Function

Return – Source
Return – Deliver
After Market Services

Module 8: Supply Chain Performance

Perfect Order Fulfillment
Order Fulfillment Cycle Time
Upside/Downside Flexibility
Supply Chain Costs
Cash-to-Cash Cycle Time

Module 9: Critical Role of Technology

IT/systems considerations to enable different supply chain network
ERP to collate and disseminate data for accurate logistic movement
Correct labeling for customs clearance and LSP activities
Sending of relevant information to customs broker/LSP for clearance/subsequent shipment
Acknowledgement of receipt of goods
Track & trace time sensitive goods

Module 10: Project Presentation

Each Group given 20 mins to present their project

Area of Studies

Who Should Attend

Business owners and senior management who would like to understand their after sales support functions in their organisations would also benefit from this course.

Certification

A Certificate of Achievement will be awarded upon successful completion of the course with minimum 75% attendance.

Duration & Intake

Programme Duration

Duration

30 hours over 10 evenings, Tue & Thur, 7pm – 10pm

Fees & Funding

	SLA Member Company	Non-Member	Self-Sponsored
Course Fee	$720	$900	$900
GST	$50.40	$63	$63
Application Fee	$32.10	$32.10	$32.10
Total Fee (payable to TLA)	$802.50	$995.10	$995.10
PIC Grant	60% (or available tax deductions/ allowances)	60% (or available tax deductions/ allowances)	N.A.

Payment will only be required after the course is confirmed.
(The status of the course would usually be advised one (1) month before the course start date.)

Payment mode (retail payments facilities are not available) :
Overseas – Telegrahic transfer
Local – Cheque or bank transfer