Introduction
Introduction
The London Chamber of Commerce and Industry LCCI International Qualifications are awarded by Pearson Education Ltd. An accredited Awarding Body providing vocational and professional qualification around the world. Pearson is accredited by the UK qualifications regulator, the Office of Qualifications and Examinations Regulation (Ofqual), and many regulatory bodies and Ministries of Education around the world recognise LCCI International Qualifications. Employers, universities and other professional bodies internationally recognise the LCCI international qualifications. LCCIs range of courses is designed to deliver the skills essential for success in todays demanding commercial environment. The Pearson-LCCI winning formula lies in its flexible programme with examination at various levels thus enabling candidates to enter at the most appropriate level for their existing skills. Pearson-LCCI also offer Diplomas and Group Awards to allow candidates to add to their marketable skills and receive professional status.
Course Learning Outcomes
The course provides an advanced secretarial qualification for those holding, or seeking to hold an appointment as a private secretary and assistant to middle and senior management. At the end of this program, students will have - the competency to handle letters, reports and business documents; sound theoretical knowledge of secretarial abilities and attributes; and the ability and technical expertise to produce business communications from written instructions from written instructions in an appropriate, consistent and coherent form.
Teaching / Learning Methods and Strategies
Trial of Past Year Examination Papers / Assignments / Classroom Face-To-Face Theoretical / Practical Explanations
Entry Requirements
- 1 GCE N Level OR
- 1 GCE O Level OR
- LCCI Level 2 Certificate OR
- NITEC/Higher NITEC OR
- Those without formal qualifications but have related work experience, and possess high-school level English standard assessed on case-by-case basis
Assessment Information
EXAMINABLE THEORY / PRACTICAL PAPER (EXTERNAL AWARD BY LONDON CHAMBERS OF COMMERCE & INDUSTRY INTERNATIONAL QUALIFICATIONS, UK) - 4 TIMES / YEAR [MARCH & APRIL (Series 2/On-Demand) / JUNE (Series 3) / SEPTEMBER (On-Demand) / NOVEMBER & DECEMBER (Series 4)].
Criteria of Award
Candidates must fulfill at least 75% course attendance requirements by AEB to sit for examinations. To achieve the Group Diploma, candidates must successfully complete and pass 3 modules within 24 months duration based on 1st sitting of examinations.
Final Award
London Chamber of Commerce and Industry (LCCI) Level 3 Diploma in Business Administration
Module Synopsis
This course aims to assist candidates in developing a range of genuine skills that will be relevant to administrative roles in any business function; especially for those holding, or those who wish to hold, an appointment as a private secretary and assistant to senior managers. Holders of this Diploma can progress to pursue the Certificate in Business Administration awarded by the Institute of Administrative Management (IAM).
To provide candidates with business skills and knowledge they need to operate in the modern business environment. The Information Technology Practical Assessment Schemes reflect the types of task that an IT end-user would be expected to complete in work place. This is achieved by testing the candidates ability to use the key function of an application by way of assignments based on work task.
The course comprise of 3 modules
- Business Administration
- Business Principles and Practice
- Practical ICT Skills
1. Business Administration
The aim of this unit is to allow candidates to gain a deep knowledge and understanding and its application in the key areas of administration and organisation, administration systems and procedures, business services and management support.
ASSESSMENT OBJECTIVES:
- Understand the need for effective business communication
- Be knowledgeable about effective business communication
- Demonstrate an understanding of the importance of accurate and timely information
- Have an understanding of different administration systems and procedures and be able to plan ahead
- Identify appropriate equipment and service suppliers and make recommendations on best business fit
- Be knowledgeable about planning business meetings, events and travel
2. Business Principles and Practice
The Level 3 Certificate in Business Principles and Practice develops candidates understanding of the advanced principles and practices of business such as management and culture, operational and financial management, strategy and business improvement. The qualification is suitable for people who want to develop their understanding of modern business management practices in order to improve their business career opportunities and/or academic progression. It is particularly suitable for people who currently hold management positions within any of the functional business areas or those aspiring to such positions.
ASSESSMENT OBJECTIVES:
- The nature of economic activity and the internal and external environment and constraints in which businesses operate
- National and multinational forms of businesses and their impact on the local economy
- How businesses are functionally organised and managed in relation to corporate culture, image and identity
- The different aspects of operational and financial management of a business
- Strategic planning and the frameworks, models and strategies that may be used in strategic analysis and implementation
- Business performance measurement and the frameworks and practices that may be used to improve performance.
3. Practical ICT Skills
This module aims to equip students the ability to demonstrate competency in IT Applications. In order to qualify for this award, candidates must demonstrate competence in a minimum of two applications from Word Processing, Spreadsheet, Database and Graphics. The Board will supply a set of 4 assignments. Candidates who qualify for certification will have 2 (or more) successful applications endorsed on their certificates. The assessments enable candidates to demonstrate their ability at Level 3 to: 1) Use competently the applications of Word Processing; Spreadsheets; Database and Presentation Software and apply these skills to produce accurate, business-like work.
ASSESSMENT OBJECTIVES:
In order to be nominated for certification, candidates must be able to perform the following functions satisfactorily at the end of their courses:
1. Word Processing
- File Handling
- Enter and Edit Text
- Format Text and Documents
- Combine Information
- Work with Tables
- Check Text
2. Spreadsheets
- File Handling
- Enter and Edit Text
- Format a Spreadsheet
- Functions and Formulae
- Analysis of Data
- Present Complex Data
- Check a Spreadsheet
- Combine Information
3. Database
- File Handling
- Database Design, Data Entry and Database Modification
- Data Queries and Sorting
- Database Reports
- Formatting Data
- Checking Data and Data Integrity
4. Presentation Software
- File Handling and Printing
- Enter Information
- Format Slides
- Slide Shows
- Checking Presentations
Grading System
1. For Business Administration modules -
| 50% - 59% |
PASS |
| 60% - 74% |
PASS WITH MERIT |
| 75% and above |
PASS WITH DISTINCTION |
2. For Business Principles and Practice module -
| 50% - 59% |
PASS |
| 60% - 74% |
PASS WITH MERIT |
| 75% and above |
PASS WITH DISTINCTION |
3. For Practical ICT Skills module -
The units of Word Processing, Spreadsheets, Database and Presentation Software are graded Distinction, Credit, Pass or Fail according to the number of errors incurred in the unit assignment:
| Results |
Grading and Marking scheme |
| Pass |
7 - 12 errors |
| Credit |
1 - 6 errors (unless distinction awarded) |
| Distinction |
Up to 2 minor errors (keyboarding errors) |
Expected date of release of Assessment result
Assessment results will be available to the students within 3 months upon completion of the last assessment for that assessment cycle. Appeal (if any) on assessment results must be lodged within 7 days after the release of assessment results.
Fees & Funding
