Introduction

This module is developed to enable learners to acquire knowledge and skills in quality procedures and supervise quality control teams at the work place. It is a systematic approach that workers can use to make incremental and breakthrough improvements in processes that produce products and services for customers.

The knowledge and skills covered in this module include:

Skills:

• Plan daily quality control activities
• Facilitate & control process quality
• Maintain process quality

• Workplace based quality practices and procedures
• Importance of workplace communication procedures and practices
• Quality specification and tolerances within work or product specifications
• Types of quality data, statistic collection tools and methodology
• Types of workplace tools, equipment, machines, processes and operating procedures
• The importance of organisational procedures related to quality
• Workplace communication processes within the quality framework
• Identifying safety hazards
• Types of workplace communication techniques
• Relevant industry codes of practices
• Non-conformities in the workplace and the quality systems
• Development strategy for self and team members

Fees & Funding

Brochure

Download Brochure.