WSQ Advanced Certificate in MICE and Events

Course introduction

Introduction

Overview

The WSQ Advanced Certificate in MICE and Events is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) attain at least 26 credits.

Students of the WSQ Advanced Certificate in MICE and Events will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the MICE and event industry.

Curriculum Overview

Programme Structure

The WSQ Advanced Certificate in MICE & Events course includes coverage of essential financial, loss prevention, staff training and staff supervision skills. Ths WSQ course also provides a selection of supplementary knowledge (selected to meet industry and/or individual need) drawn from MICE and events operations, sales and marketing and service excellence.

Area of Studies

Competency Units

List of competency units in the WSQ Advanced Certificate in MICE & Events course:

Units	Credits
CORE UNITS
A trainee must complete all 4 core units leading to at least 11 credits
TH-BF-301C-0 Monitor Income and Expenses (24 hrs)	3
TH-RM-301C-0 Implement Loss Prevention (10 hrs)	1
TH-HRM-301C-0 Conduct Orientation and Training (32 hrs)	3
TH-HRM-302C-0 Supervise Staff (40 hrs)	4
ELECTIVE UNITS
PLUS a trainee must complete 5 elective units leading to at least 15 credits
MICE AND EVENTS OPERATIONS
TH-MEO-302E-0 Co-ordinate Entertainment and Food and Beverage Services (40 hrs)	4
TH-MEO-307E-1 Define MICE and Events Industry (16 hrs)	2
SALES AND MARKETING
TH-SM-301E-0 Implement Marketing Strategies (40 hrs)	4
TH-SM-302E-0 Implement Media Activities (20 hrs)	2
SERVICE EXCELLENCE
SVCF-IR-301C-1 Manage Service Performance (16 hrs)	3

In addition there is a 2hr (nominal) assessment for each unit.

Core Units - Synopsis

There are 4 core units in the WSQ Advanced Certificate in MICE & Events course and the Unit Synopsis for each one is listed below.
TH-BF-301C-0 Monitor Income and Expenses (24 hrs)
On completion of this unit, participants will have the knowledge and application skills in monitoring income and expenses and be able to apply them to the workplace. These include:

Establishing control systems for income and expenses
Monitoring income, expenses and control systems
Administering petty cash systems
Reviewing financial records.

TH-RM-301C-0 Implement Loss Prevention (10 hrs)
On completion of this unit, participants will have the knowledge and skills in implementing loss prevention and be able to apply them to the workplace. These include:

Applying loss prevention policies and procedures
Monitoring loss prevention
Evaluating loss prevention guidelines.

TH-HRM-301C-0 Conduct Orientation and Training (32 hrs)
On completion of this unit, participants will have the knowledge and skills in conducting orientation and training and be able to apply them to the workplace. These include:

Conducting orientation
Planning training session
Conducting training
Evaluating training.

TH-HRM-302C-0 Supervise Staff (40 hrs)
On completion of this unit, participants will have the knowledge and skills in supervising staff and be able to apply them to the workplace. These include:

Rostering staff
Conducting briefings
Directing work of others
Conducting on-the-job supervision
Providing feedback to staff
Addressing staff performance concerns
Resolving employee conflicts
Monitoring timesheets and allowances.

Target Audience

The WSQ Advanced Certificate in MICE &Events is suitable for:
Events Coordinator
Function Developer
Event and Function Supervisor
Guest Liaison Supervisor
MICE Package Developer
MICE and Events Sales and Marketing Manager

Entry Requirements

Entry Requirement

WSQ ES Workplace Literacy and Numeracy (WPLN) Level 6 or equivalent.

Eligibility
Singapore Citizens, Permanent Residents and International Students are eligible to apply for the WSQ Advanced Certificate in MICE & Events course.

Duration & Intake

Programme Duration

Mode of Instruction
Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.
Duration of Course
The duration of the WSQ Advanced Certificate in MICE & Events course is 270 hours:

WSQ course Core units - 106 hrs
WSQ course Electives - 146 hrs
WSQ course Assessment - 18 hrs

WSQ course assessment hours for each unit are approximately 2 hours.
Mode of Delivery
The WSQ Advanced Certificate in MICE & Events is a part-time course delivered over 6 Months with two 4 hour evening classes per week.
Average teacher-student ratio
1 teacher to a maximum of 20 students.