Diploma in International Freight Management

Provided by The Logistics Academy


Course introduction

Introduction


Course Objective

The course aims to equip participants with key skills and knowledge required to perform effectively in a freight forwarding environment.


Who Should Attend

Customer Service Officer/Executive, Freight Forwarding Officer/Executive, Import/Export Officer/ Executive, Freight Supervisor, Freight Co-ordinator




Curriculum Overview


Programme Structure


Modules

  • IFM 101 International Trade Management (12 sessions)
  • IFM 102 Air Freight Forwarding Operations (14 sessions)
  • IFM 103 Sea Freight Forwarding Operations (13 sessions)
  • IFM 104 Multimodal Transport (16 sessions)
  • IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)
  • IFM 106 Legal Issues in Freight Management (12 sessions)
  • IFM 601 Basic Management (10 sessions)

Coverage

IFM 101 International Trade Management (12 sessions)
  •     Incoterms
  •     Major Trade Product in International Trade
  •     Overview on Types of Payment Methods
  •     Documentary Collection D/A & D/P
  •     L/C Workflow & Functions
  •     Interpretation of L/C Terms & Conditions
  •     L/C Negotiation & Handling Discrepant Documents
  •     Various Types of L/C, Their Uses & Risks
  •     Transport Documents & Other Documents Used in International Trade
  •     Preparation of Documents According to L/C Requirements
  •     Overview of Shipping Declaration & Their Related Documentation
IFM 102 Air Freight Forwarding Operations (14 sessions)
  •     Industry Regulators & Associations
  •     Document of Affreightment—Air Waybill
  •     The Air Cargo Agency, Airlines & Ground Handling
  •     Use of Guide Books
  •     World Geography
  •     Dangerous Goods & Security
  •     Air Cargo Import, Export, Transhipment
  •     Conditions of Contract
  •     Air Cargo Rates & Charges
  •     Aircraft, Aircraft Unit Load Devices, BUP
  •     Air Cargo Claims Handling
IFM 103 Sea Freight Forwarding Operations (13 sessions)
  •     Transport Geography
  •     Vessels & Containers Specifications
  •     Cargo Gears for Vessel & Warehouse Operations
  •     Shipping Documentation
  •     Role of Carriers & Ports
  •     Freight Conferences & Freight Tariff Systems
  •     Freight Quotations & Job Costing
  •     Cargo Packing & Damage
  •     International Conventions for Transportation of Goods
  •     Dangerous Goods
IFM 104 Multimodal Transport (16 sessions)
  •     Types of Multimodal
  •     Multimodal Documents
  •     Plan & Execute an Export & Import Shipment
  •     Project Transportation
  •     Alternative Transport Solutions
  •     ASEAN Framework for MT
  •     Household Removals
  •     Safety & Security
IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)
  •     What is Customer Servicing in the Logistics Industry
  •     Principles of Quality Customer Service & How to Deliver Them
  •     Marketing & Logistics Operations Interface
  •     Customer Service Performance Metrics
  •     Development of Customer Service Programme
  •     One-Stop Customer Service
  •     Concept of Customer Relationship Management
IFM 106 Legal Issues in Freight Management (12 sessions)
  •     Legal Framework of MTO
  •     Carriage of Goods by Sea
  •     Application—Carriage of Goods by Sea
  •     Introduction to Insurance & its Practices
  •     Cargo Policy Coverage
  •     Cargo Claims
  •     Carriage of Goods by Air
  •     Remedies & Enforcement
  •     Forwarders’ Liability Claims
  •     Handling Liability Claims
IFM 601 Basic Management (10 sessions)
  •     Managing & Manager
  •     Basic Management Functions
  •     Coaching, Problem Solving & Decision Making
  •     Communication & Leadership
  •     Organisation Structure & Recruitment
  •     Performance Appraisal
  •     Managing Conflict
  •     Managing Creativity & Innovation
  •     Managing Group, Managing Effective Meeting



Area of Studies


Career Opportunities

TLA graduates from this programme can typically expect good employment/career prospects across the industry, particularly from SLA member companies which regularly look for talents with competencies in international trade, airfreight & seafreight operations, multimodal transport solutions, customer & relationship building, legal & transportation insurance, amongst other skill sets, to join them as Import/Export Manager/Executives, Project Freight Leaders, Sales Executives/Coordinators, Customer Service Manager/Coordinators, Airfreight/Oceanfreight Executives, etc.


Graduation

Participants must pass all the required modules to be awarded the Diploma Certificate which will be presented at the TLA Graduation Ceremony scheduled at least once a year.



Entry Requirements


Entry Requirements
Qualification : Min GCE 3 N Level credit passes with N Level English grade B4 & above/WPL Level 6 & above
OR
Min GCE 3 O Level credit passes with O Level English grade C6 & above/WPL Level 6 & above
OR
Full-time ITE Nitec & above
OR
TLA Cert in Logistics & Freight Forwarding Operations with min N/O Level English at respectively specified grades/IELTS5.5/WPL Level 6 & above

Work experience: 1 year
Admission is solely within the discretion of TLA.



Duration & Intake


Programme Duration


Duration

Part-time studies : Evenings from 7pm to 10pm

Diploma:  14 months (243 training hours excluding examinations)


Course Delivery

Lectures, Case Studies, Group Discussions


Course Assessments

Tutorial Exercises, Group Projects, Written Examinations



Fees & Funding


Fee
  Full Course Fee
(Diploma)
Full Course Fee
(Modular)
Member-Company $4,300 + GST $301 $680 + GST $47.60
Non Member-Company $4,900 + GST $343 $780 + GST $54.60
Self-Sponsored Participant  $4,900 + GST $343 $780 + GST $54.60
* Other administrative charges may apply as follows:

- Application fee of $85.60 (non-refundable)

- Assessment Only Pathway (AOP) fee of $160.50 for SDF Funding

- FIATA Diploma application fee of $400.00 (subject to change)


* Payment of course fee by cash or cheque.

* Various funding schemes available. Contact us at 6499 9799 to find out more.

 

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