Graduate Certificate in Negotiation

Provided by Kaplan Higher Education Academy


Awarded by Murdoch University

Course introduction


Are you a business professional working towards a more senior role and wanting to get a better understanding of negotiation and dispute resolution? Acquire skills in managing workplace and customer relations through learning about various dispute resolution methods.

Managing relationships and differences in the workplace, whether within a team or with customers or other stakeholders, is a crucial skill to have as a manager. Learn dispute resolution methods including negotiation, mediation and arbitration. You will learn about the processes involved in the various dispute resolution methods and gain experience in resolving disputes through case studies and roleplaying in class.

This programme focuses on negotiating strategies, tactics and processes and considers the impact and sensitivities of culture, gender and emotions during the negotiating process. These can be implemented across many different industries including banking, healthcare and insurance, or on matters such as worker compensation and family dispute resolution. Units completed in this programme count as credits for the Master of Business Degree programme, which is useful if you want to take your studies further and customise your Master’s education.

Curriculum Overview

Programme Structure

Core Units
Organisational Behaviour and Management
International Business Negotiations
Dispute Resolution

Entry Requirements

Entry Requirements
Recognised Bachelor’s Degree or higher, or satisfactory preparation for the programme through previous study or professional experience.
The final decision on admission to the programme rests with the University.

English Requirement
Applicants are required to meet Murdoch University’s English language requirement. Click here for more information.

Duration & Intake

Programme Duration

Delivery Method
Students will attend a combination of lectures, tutorials and workshops in this programme, and they have the flexibility to plan their study schedule and attend classes once or twice a week depending on their study load. Classes are conducted on weekday evenings or weekends to suit the busy schedules of students enrolled in this programme. Each unit is supported with 24 contact hours.

The Pro Vice-Chancellor of Transnational Education & Deputy Dean of Murdoch University are based in Singapore to oversee all academic aspects and ensure a high standard of academic delivery here.

Assessment Methods
Each unit is assessed by any combination of class participation, written assignments, projects or examinations. Assessment methods may vary according to individual unit requirements.

Fees & Funding

Tuition Fees
The total fee covers university registration, lectures/tutorials/workshops and assessments such as assignments/tests/examinations/projects (where applicable), programme materials in digital format, Degree (if earned) and transcript.

  • Programme Fee: S$7,853.80
  • Receive S$200 referral fee when you recommend your friend to enrol in our Degree programme. T&Cs apply.
Education Loan
Choice of flexible repayment schemes available to suit your needs
  • Standard Repayment: Pay your monthly instalments (principal and interest) once your loan is disbursed.
  • Partial Repayment: Pay partial instalments for up to 3 years or till the end of your programme, whichever is earlier. Standard monthly instalments (principal and interest) will commence thereafter.
  • Interest Servicing: Pay only interest for up to 3 years or till the end of your programme, whichever is earlier. Standard monthly instalments (principal and interest) will commence thereafter.
Flexible repayment tenure of up to 8 years
Please click here for more information on Maybank Education loan and here for OCBC Frank Education loan. T&Cs apply, subject to bank’s approval.

Non-Tuition Fees
Non-refundable application fees are as follows:
  • Application Fee: S$192.60
All prices are inclusive of 7% Goods & Services Tax (GST). Please refer to the official price list for a detailed breakdown.
All fees are subject to change annually. The fees above have been updated and are accurate as of 29 October 2020. For more information about the programme, please contact our programme consultant.