Introduction

Join us at the School of Hospitality as we bring together the best of both worlds in hospitality and tourism. Our Diploma in Hospitality Services is designed to prepare students to work in hospitality and food & beverage industries by providing them with essential knowledge and developing their practical skills in respect of hospitality services and F&B operation through both institutional and internship training. Upon completion, successful students should be confident of being professional and functioning practitioners in relevant job area.

Upon successful completion of the course and Industrial Attachment, students will be awarded the Diploma in Hospitality Services by DIMENSIONS International College.

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Curriculum Overview

Programme Structure

The programme consists of two components:

I. Theory and practical class lessons conducted at DIMENSIONS International College
(6 months).
II. Industrial Attachment (IA)*, students will be trained at hotels, resorts, country clubs or restaurants (6 months).

Objective
To prepare students to work in hospitality and food & beverage industries by providing them with essential knowledge and developing their practical skills in respect of hospitality services and F&B operation.

Designed for

• Those who seek opportunities to explore a range of guest services in the hospitality industry
• Aspiring professionals who are keen to work in travel and tourism, restaurants and bars, and accommodation

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Area of Studies

Course Structure
This course consists of 7 modules.

The programme consists of two components:

• Theory and practical class lessons conducted at DIMENSIONS International College(6 months).
• Industrial Attachment (IA)*, students will be trained at hotels, resorts, country clubs or restaurants (6 months).

*Students must satisfy the following pre-qualifying requirements prior to school’s arrangement for their IA posting:

A) Students must be at least 18 years old at the time of IA posting
B) Complete and pass the practical and theory assessments of your Course
C) Achieve at least 90% attendance rate
D) Pass the Interview Screening Test comprising of:

• Technical Test
• Performance Test

Note:

• IA posting is not guaranteed and will be subjected to approval of relevant passes by Ministry of Manpower (MOM). No further IA posting will be arranged if a student withdraws or is terminated from the IA centre.
• Industrial Attachment will be arranged for qualified students. Students who are not secured with IA will have to successfully complete a Research Project.

Course Outline

• Outline for Customer Service in Hospitality and Food and Beverage Industries
• Outline for Hygiene, Safety and Security at Work
• Outline for Products and Planning
• Outline for Provide Food and Beverage Services
• Outline for Cost Control for Food and Beverage Industry
• Outline for Provide Hospitality Services
• Outline for Internship / Industrial Attachment*

Scope of Study
Principles, theories and cases studies related to hospitality services

Delivery Mode
Lectures, tutorials and practical

Duration
6 months Institutional Training and 6 months Industrial Attachment (IA)*
Maximum allowed period for a student to complete the course is 24 months

Opportunities for Further Education/Career Pathway
Students can look forward to servicing in these industries:

• Hotels / Resorts / Restaurants / Cafés
• Travel and Tourism related jobs
• Service-oriented industry or
• General hospitality industries

Notes:
Foreigner’s application for jobs in Singapore is subject to the approval from the Ministry of Manpower of Singapore (MOM). DIMENSIONS DOES NOT GUARANTEE any success rate of approval.

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Entry Requirements

Academic Level:

Local students : GCE ‘O’ level with at least 1 subject pass or other Level 2 qualification.
International students : Equivalent to Year 10 from the respective home country of the applicant.
English Proficiency: At least IELTS 5.0 or CAE Level 4 or pass the English Proficiency Test at equivalent level conducted by DIMENSIONS. English proficiency may be considered to have been met and an IELTS score may not be required if applicant possesses a highest qualification where English was the sole medium of instruction.

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Duration & Intake

Programme Duration

Class Periods
3 contact hours per session, 5 sessions per week (Total: 15 contact hours per week)

Full-time
Monday to Friday: 9.30am-12.30pm and/or 1.45pm-4.45pm

Part-time
Weekday (Monday to Friday)
Sessions will be held in the evening
and / or
Weekend (Saturday and/or Sunday)
Sessions will be conducted within 9.00am to 6.00pm

Examination Period
End of each module

Assessment Methods
Formative: On-going knowledge and skills evaluation throughout the training period.
Summative: Test / Assignment / Practical performance in varied weighting of each module.

Assessment Grading Criteria

Note:

• A student who fails with average mark less than 30 is required to retake the module.
• A student who fails more than half of the total number of modules is required to retake the whole course.

Expected Examination Results Release Date
Not more than THREE months after final assignment or examination of the last semester

Qualification Award
Diploma in Hospitality Services awarded by DIMENSIONS International College

Graduation Requirements
A “Pass” in all assessments of all modules, including Internship / Industrial Attachment

Student who have passed all the theoretical units under the institutional training but fail in Industrial Attachment/Research Project can only be entitled to award the Certificate in Hospitality Services.
Note 1: International Student must achieve at least 90% attendance rate (ICA Requirement).
Note 2: International Student must not be absent for more than 7 consecutive days without valid reason (ICA Requirement).
Note 3: Students who do not require ICA’s student’s pass must achieve at least 80% attendance rate.Our College only accept medical certificates as proof for absenteeism. Any other documents should only be accepted on a case-by-case basis with full justification and be acceptable by ICA.
Note 4: In the first week of studies, an induction session will be conducted. The students will be briefed by the Academic Staff on full details of the course including scheme of work, timetable, assessments and grading, assessment and exam dates and venue and many other academic matters.
Note 5: DIMENSIONS has the right to cancel a class/an intake if the minimum number of students enrolled is less than 10 for any programme per class. Students may enroll into a later intake, if any, or withdraw from course. (For refund, please refer to our Refund Policy).
Note 6: Students (both international and local) must achieve an attendance rate of 80% and above in order to qualify for examinations.

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Fees & Funding

Course Fees

Full-time

Part-time

Miscellaneous Fees:

Note 1: All miscellaneous fees are inclusive of 7% GST.
Note 2: Total course fees paid (except application fee and GST) by students are protected under the Fee Protection Scheme (FPS).
Note 3: All students must sign the Advisory Note to Student before signing the Standard PEI-Student Contract.
Note 4: The Standard PEI-Student Contract must be signed by the student prior to making course fees payments to DIMENSIONS.
Note 5: The course fees shown above are effective from 1st June 2017. DIMENSIONS reserves the right to make necessary amendments to the course fees without prior notice

Payment Mode

For more information on Payment Mode, please go to : https://dimensions.edu.sg/current-students/types-of-fee-and-payment-modes/

For more information on Fee Protection Scheme (FPS), please go to : https://dimensions.edu.sg/current-students/fee-protection-scheme/

For further details, please contact your Admissions Officer at 6334 0600.