Develop Loyal Lifelong Customers: Have Customers Stick To You & Not With Your Competitors
This course gives you the tested and proven strategies to keep customers around for years instead of having them go to a competitor. You learn methods and real-world examples to turn a ‘normal’ customer into a ‘LOYAL' customer.
Individuals with excellent EQ skills and the ability to overcome adversity turn negative events into positive experiences will rise to the top in their personal effectiveness and organisational growth.
Persuasive Selling Methods: Up Your Convincing Powers For More Sales
This course gives you the hidden techniques that the most persuasive sales professionals use to emerge as the top earners in their field. It is a complete persuasive-selling training that covers A to Z —
Service Level Agreement (SLA) in Outsourcing Contracts - Mastering Techniques to Negotiate, Develop & Manage SLAs Effectively
To enhance practical learning and application, written exercises will be provided. A sample Outsourcing Contract with SLA will be given to each participant, including a detailed "clause-by-clause" analysis of the document.
In an effort to provide more value-added services and retain loyal customers, increasingly, organisations are publishing newsletters, magazines, online articles and even books to accompany the products or service they sell
Ignorance of the law is no defence. You do not need to have legal knowledge to attend this course. This course provides participants with a working knowledge of business laws so that they can conduct their business effectively within the laws.
Thus managing sales pipeline should be a focused activity for all in the organisation unfortunately it is disrupted daily by time consuming transactions, distractions and lack of continual lead generation.
A holistic approach to wellness will also be introduced including deep breathing exercises, music therapy, aroma therapy and laughter therapy to help them gain a more resilient personality and learn to focus on the positive side of living and working.
The competition is tougher than ever, and the pace is much faster. It is no longer enough to just have a great product and deliver a persuasive presentation on the features and benefits you offer. These days, selling isn’t about convincing the customer to
Design Thinking Sprint for Successful Problem Solving
At the end of this 2-day workshop, participants will be able to use a systematic approach to deliver innovation and will be able to put to immediate use the methods and skills that can help in winning in the market place.