Internal Communication Strategies - From Employee to Brand Champion
Effective internal communication is the foundation, facilitating the integration of stakeholders, processes and technology by effectively managing ongoing changes to deliver results, thereby strengthening the organisation.
Having a structured framework and the right skill set will give you the self-assurance and security to deliver effective presentations that convince and compel your audience.
Delivering Impactful Presentations is a highly practical course that will ena
This 2-day course is an introduction to PPP structure and PPP Contracts. It gives an overview of the phases from PPP procurement to Contract Management - feasibility phase, procurement phase, construction phase to operation phase.
The competition is tougher than ever, and the pace is much faster. It is no longer enough to just have a great product and deliver a persuasive presentation on the features and benefits you offer. These days, selling isn’t about convincing the customer to
This course intends to help participants explore the Mindset Paradox, understand the distinctive differences between Fixed and Growth Mindset. Participants will be guided to cultivate a growth mindset to counter stress and achieve success.
More than ever, brands need to tell authentic brand stories, create conversations and ultimately usher some happy customers across their digital doorsteps. That’s where content marketing comes in and has come to the forefront in recent years.
This course will enable participants to answer the following questions for their business:
Why are brands (market-based) assets?
How should one build and leverage brands to enhance profitability?
How should companies manage brand portfolios?
Managing Customer Complaints and Feedback - Writing with Empathy and Tact
World-class customer communications must be delivered with a heart. World-class organisations are those who know what it takes to connect with their customers, build customer loyalty, and maximise customer delight with every communication.
Anticipating And Managing Customers Questions Intelligently
Anticipating And Managing Customers Questions allows you to identify clearly and to qualify early their concerns and needs. Anticipating questions also helps reveal the customer’s decision making process and avoid the common selling mistakes.
This 2-day course explores the legalities of contract and contractual obligations, specific to the oil and gas industry. Having a sound understanding of the operations of Contract Law will therefore better enable persons employed in the role of contract m
A holistic approach to wellness will also be introduced including deep breathing exercises, music therapy, aroma therapy and laughter therapy to help them gain a more resilient personality and learn to focus on the positive side of living and working.
Storytelling with Numbers that Stand Out and Captivate Audience
This course is tailored to enrich your understanding on how best to tell a story with data. Be it a story for the luxury media, the business powered broadcast or the mom-and-pop setup, numbers catch the attention in the first three seconds.
Neuro-Marketing Secrets: Trigger 'Buy Mode' In Your Customer’s Brain
In this workshop, learn the latest Neuro-marketing secrets to fuse your marketing material with elements that appeal to the customers’ brains… triggering them to want your product/service more and make a faster buying decision as a result.