These courses under the Service Excellence Competency Framework (SV CF) provides a whole-of-company capability development roadmap for organisations, so companies can create and define their desired service experience. These courses also aims to professio
To keep up with the changing needs of a knowledge-based economy, the EDGE programmes are designed to equip professionals, managers and executives with analytical, interpersonal, personal management and workplace safety skills needed in a diverse workplace
ICDL courses are for anyone who wishes to become fully competent in the use of a computer and common applications. Computer skills enable people of all ages to understand and use technology to improve their personal and professional lives. These courses a
The Workplace Literacy and Numeracy Series (WPLN) are designed to improve your foundation in English (Reading, Listening, Speaking and Writing) and numeracy skills. Before applying for these training courses, you will have to go through an assessment to b
These business skill courses can support a manager’s needs to promote best working practices and efficiency among his or her team. This in turn can help to ensure that the team achieves maximum output from minimum input by doing things right and improve p
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