In this workshop, you will learn the techniques, format and delivery in writing better emails and letters. You will also learn to balance your own and your reader’s needs, organise your thoughts clearly and express yourself in a modern business style.
The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence a gr
Acquire techniques in problem-solving and decision making, including root cause analysis of problem, generating and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within own circle of influence.
This programme is for experienced presenters who want to hone and perfect their presentation skills and to further their skills in the related areas of designing captivating visuals, managing a Q&A session and managing difficult audiences.
Lead workplace communication by evaluating and identifying gaps and barriers in workplace communication, developing and communicating plans to implement communication strategies and mechanisms. Assess a negotiation situation, develop strategies for and...
This course is designed to give you the basic tools needed to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and...
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