This workshop is crafted to arm participants with publication techniques currently practiced in the industry. At the end of the programme, participants will be armed with a holistic insight into the world of publication design.
Customers are the reason we exist. The ability to manage customer relationships well and keep customers coming back is of utmost importance to all organisations. To provide positive service experiences, service professionals need to understand their.....
The Advanced Certified ScrumMaster® training is the next step for professionals who have a solid base in Agile and Scrum values and practices. If you have already had an experience in the Agile environment and know how the process of the product....
Managing key account the right way is a critical function of any customer-oriented business. Selling to these existing customers is one of the biggest untapped opportunities for revenue growth. Top performers in key account management experience..........
The support staff of yesterday will type, take orders, perform filing, attend to visitors and make phone calls for bosses. However, the demands made of today's secretaries and administrators are different - they are expected to juggle multiple tasks .
This course equips the learner with the knowledge and skills to manage change across teams in a systematic manner. Learners will learn how to plan for change, identify risks associated with change and develop risk mitigation plans, monitor and gather.....
As Supervisor or Manager, you lead and manage a team daily. It is a challenging task to manage a team for anyone who manages people. When people work well together they produce a synergy and enables the team to ultimately accomplish organisation goals...
Project management is one of the most critical component of a successful business. It affects revenues and liabilities and ultimately interacts with customers satisfaction and retention. To be successful in project management takes practice. Having the...
International Basic & Pre-Intermediate Gelato Course is a 5 days or 40 hours long training program, on completion of which, participants will have understanding of produce gelato, its bases and sorbets, balancing milk-based and water-based gelato.........
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