In every type of business, you are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep.....
Effective people skills open doors for better understanding and stronger support among people in the workplace. Your success, fulfilment and happiness depend on your ability to relate effectively. In this world of high technology, you must................
Awareness for Company of the Statutory Registers and to maintain to law, the national regulator of bsiness entities come under the Accounting and Corporate Regulatory Authority (ACRA) as well as tax regime under Inland Revenue Authority of Singapore (IRAS
Coaches in the sporting world have fine-tuned their coaching skills to ensure their athletes win, set records or at least achieve their best results. In the same way team leaders, supervisors, managers and mentors need to be workplace coaches to help.....
Microsoft’s Excel programme has progressed from being just a simple online spreadsheet, with its uses covering a wide range – from simple data entry to complicated financial models and analysis. For those seeking to develop an advanced understanding of...
This workshop is crafted to arm participants with publication techniques currently practiced in the industry. At the end of the programme, participants will be armed with a holistic insight into the world of publication design.
We are living in an age of increasing competition where only the fittest survive. And negotiations is likened to the game of staged chess, be it sales or at the boardroom, and unless we have a competitive edge the outcome is fairly predictable. We are....
In a survey conducted by the University of Pittsburgh's Katz Business School, communication skills are cited as an important decisive factor in choosing managers and it is one of the main factors contributing to job success. This workshop shows you h
If you enjoy cooking for your friends and family, and would like to learn professional chef's cooking techniques, consider becoming a Private Chef from our programme. It is a non-WSQ programme funded by SkillsFuture Singapore under certifiable skills.....
Equip learners in pursuing a career in the business travel, meeting, exhibition, incentives, education & events industry Suitable for those seeking career change Provides insight into the managerial and business facets of the industry
Managing key account the right way is a critical function of any customer-oriented business. Selling to these existing customers is one of the biggest untapped opportunities for revenue growth. Top performers in key account management experience..........
As Supervisor or Manager, you lead and manage a team daily. It is a challenging task to manage a team for anyone who manages people. When people work well together they produce a synergy and enables the team to ultimately accomplish organisation goals...
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels. However, you may not always take time to analyse how your natural ways of...
Neuro-Linguistic Programming (NLP) is a body of knowledge and skills that explicitly deals with enhancing your mind. It is a technique that examines your pattern of behaviour and helps you to increase your self-awareness when you communicate within.......
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