Prepare Sushi is a 5 days or 40 hours long training programme, upon completion of which, participants will have the basic knowledge and application skills on sushi preparation and be able to apply them to the workplace. Topics of study include preparing..
International Basic & Pre-Intermediate Gelato Course is a 5 days or 40 hours long training program, on completion of which, participants will have understanding of produce gelato, its bases and sorbets, balancing milk-based and water-based gelato.........
Equip learners in pursuing a career in the business travel, meeting, exhibition, incentives, education & events industry Suitable for those seeking career change Provides insight into the managerial and business facets of the industry
It is imperative that organisations focus on maintaining a competitive people edge. They need to manage performance, harness and grow talent by developing the skills and competencies of their employees to achieve exceptional standards of performance......
The goal of this course is to bring awareness to the practices and principles of agility and how they apply to businesses and organizations. Through analysis of case studies, assessment, discussion and evaluation, participants will gain insight......
The Respond to Fire and HazMat Emergency course prepares Company Emergency Response Team members (CERT) with the knowledge and skills to handle fire hazards (identify hazards and prevent fires from occurring) and mitigate outbreak of incidents
Excel is very much more than just a spreadsheet. In the very real sense of the word, Excel is a “number-cruncher”, the likes of which have only been equalled by Lotus 1-2-3 and which it has now surpassed. From humble beginnings, Excel has developed to....
Managing key account the right way is a critical function of any customer-oriented business. Selling to these existing customers is one of the biggest untapped opportunities for revenue growth. Top performers in key account management experience..........
What would your reaction be if a service consultant/provider says “Miss Tan, there’s no more size M for this.” and there’s no attempt to offer an alternative solution or check with its other outlets. Would you prefer it is said as “Miss Tan, looks like...
In every type of business, you are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep.....
The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence.....
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