It is imperative that organisations focus on maintaining a competitive people edge. They need to manage performance, harness and grow talent by developing the skills and competencies of their employees to achieve exceptional standards of performance......
As Supervisor or Manager, you lead and manage a team daily. It is a challenging task to manage a team for anyone who manages people. When people work well together they produce a synergy and enables the team to ultimately accomplish organisation goals...
Learn the foundations of food safety and hygiene while handling, cooking, storing and serving food and be certified food handlers, competent to work in the F&B industry in Singapore as per SFA requirements. Upon completion, graduate is awarded with......
We meet difficult people all the time. At best, such people can make life stressful and unpleasant. At worst they can keep you from achieving important goals especially at the workplace. Besides confrontation, there are other ways to win these people.....
By the end of the course, learners would be equipped with knowledge and skills in performing guard and patrol services, and how to use technology to achieve better outcomes and contribute to better security standards for Singapore.
There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics - managerial skills. These people may not necessarily be manager
Equip yourself with the skills and knowledge in grinding, brewing, preparing and serving exquisite coffee from various parts of the world. Upon completion, graduate is awarded with a Statement of Attainment (SOA) in WSQ Provide Specialty Coffee Service.
Tough problems solving requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to approach the problem.........
Working professionals require essential assertiveness skills that would make them more respected by those working with them. The modern culture also demands that the staff get their points across with flair. In addition, they are expected to contribute..
This workshop is crafted to arm participants with publication techniques currently practiced in the industry. At the end of the programme, participants will be armed with a holistic insight into the world of publication design.
Project management is one of the most critical component of a successful business. It affects revenues and liabilities and ultimately interacts with customers satisfaction and retention. To be successful in project management takes practice. Having the...
What would your reaction be if a service consultant/provider says “Miss Tan, there’s no more size M for this.” and there’s no attempt to offer an alternative solution or check with its other outlets. Would you prefer it is said as “Miss Tan, looks like...
The pivot table is one of the most powerful features of Excel, yet few users use them in their day-to-day activities. PivotTable reports are especially well-suited for taking large amounts of data and summarizing it into useful reports. For some, pivot..
Neuro-Linguistic Programming (NLP) is a body of knowledge and skills that explicitly deals with enhancing your mind. It is a technique that examines your pattern of behaviour and helps you to increase your self-awareness when you communicate within.......
Microsoft’s Excel programme has progressed from being just a simple online spreadsheet, with its uses covering a wide range – from simple data entry to complicated financial models and analysis. For those seeking to develop an advanced understanding of...
Good business writing is essential in today’s dynamic business environment. However, many corporate professionals are not aware that business writing style has evolved over time and still adopting the older form of business writing. This will not only....
Welcome to the Transformational Leadership Workshop! Over the course of two immersive days, we will explore the art and science of transformational leadership and equip you with the skills to create positive change, inspire your team, and lead your.....
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels. However, you may not always take time to analyse how your natural ways of...
This is an intensive workshop on accounts receivable management. While sales are important, it is more crucial that the amounts sold on credit are ultimately collected on a timely basis with minimal bad debt losses. The workshop trains participants on...
Innovative Problem Solving is about seeking fresh and innovative solutions to problems and identifying opportunities to improve the way that we do things at work. Employees who employ creativity find ease in learning and adapting and distinguish......
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