Equip yourself with the skills and knowledge in grinding, brewing, preparing and serving exquisite coffee from various parts of the world. Upon completion, graduate is awarded with a Statement of Attainment (SOA) in WSQ Provide Specialty Coffee Service.
Effective people skills open doors for better understanding and stronger support among people in the workplace. Your success, fulfilment and happiness depend on your ability to relate effectively. In this world of high technology, you must................
This programme equips learners with the ability to apply the knowledge and skills in making tarts and short-crust pastries. It also includes the types and uses of baking tools, equipment and ingredients. Course reference no: CRS-Q-0039724-FSS
This course focuses on the manager as a people developer. It equips the learner with the knowledge and skills to identify capability gaps, and to build team capacity and capability through the development of junior supervisors and team leaders. Learners..
Welcome to the Transformational Leadership Workshop! Over the course of two immersive days, we will explore the art and science of transformational leadership and equip you with the skills to create positive change, inspire your team, and lead your.....
Learn the foundations of food safety and hygiene while handling, cooking, storing and serving food and be certified food handlers, competent to work in the F&B industry in Singapore as per SFA requirements. Upon completion, graduate is awarded with a....
Tough problems solving requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to approach the problem.........
This programme is for industry professionals who want to gain skills and knowledge in fundamental Cook & Chill method and how to apply Cook & Chill technology to specific products such as meat, poultry, egg, vegetables and starch. Upon completion........
International Pre Intermediate Gelato Course is a 2 days or 16 hours long training program, on completion of which, participants will have understanding of balancing milk-based and water-based gelato recipes; be able to adjust and create new recipes;.....
Prepare Sushi is a 5 days or 40 hours long training programme, upon completion of which, participants will have the basic knowledge and application skills on sushi preparation and be able to apply them to the workplace. Topics of study include preparing..
In every type of business, you are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep.....
The ability to lead a team effectively to implement strategy and deliver results is the most critical element in any organization’s success. The interrelationship often creates predictable complications. How and when do successful, strong, independent....
What would your reaction be if a service consultant/provider says “Miss Tan, there’s no more size M for this.” and there’s no attempt to offer an alternative solution or check with its other outlets. Would you prefer it is said as “Miss Tan, looks like...
This course aims to equip learners with the knowledge and skills to build cohesive and collaborative teams, and to establish the networks necessary for cross-team collaborations. Upon successful completion and assessment of the course, participants.......
This course aims to introduce learners to the expectations of a supervisor / team leader, and equips the learners with the knowledge and skills to communicate effectively and problem-solve. Upon successful completion and assessment of the course......
Project management is one of the most critical component of a successful business. It affects revenues and liabilities and ultimately interacts with customers satisfaction and retention. To be successful in project management takes practice. Having the...
We are living in an age of increasing competition where only the fittest survive. And negotiations is likened to the game of staged chess, be it sales or at the boardroom, and unless we have a competitive edge the outcome is fairly predictable. We are....
Microsoft’s Excel programme has progressed from being just a simple online spreadsheet, with its uses covering a wide range – from simple data entry to complicated financial models and analysis. For those seeking to develop an advanced understanding of...
The support staff of yesterday will type, take orders, perform filing, attend to visitors and make phone calls for bosses. However, the demands made of today's secretaries and administrators are different - they are expected to juggle multiple tasks .
Microsoft’s Excel is more than just an online spreadsheet. From its humble beginnings, the Excel program is now the main online spreadsheet employed by everyone. Be it simple home accounting to modular solutions in major corporations, Excel is used by....
The goal of this course is to bring awareness to the practices and principles of agility and how they apply to businesses and organizations. Through analysis of case studies, assessment, discussion and evaluation, participants will gain insight......
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