Conducting an Effective Training Needs Analysis


Course introduction

An effective Training Needs Analysis (TNA) will be able to identify training gaps or non-training issues. Some Organisations have wasted resources and training budgets on training programmes unnecessarily, without conducting a proper Training Needs Analysis (TNA). By acquiring the knowledge and skills of TNA, organisations will be able to identify the actual training needs and evaluate its implementation effectiveness. This workshop will equip participants with the essential skills and knowledge to conduct a proper Training Needs Analysis (TNA), put up a recommended Training Needs Analysis (TNA) report, propose a Training Plan and measure its implementation effectiveness

Course Benefits

Upon completion of this workshop, participants will be able to:

  • Define clearly what a TNA is and its purpose
  • Conduct effectively a Proactive TNA and Reactive TNA in an organisation
  • Isolate training issues and non-training issues arising from performance problems or from internal and external source of triggers
  • Use appropriate needs assessment methods to collect data for analysis
  • Write a recommended TNA report based on the findings to suit the needs of the organisation
  • Propose a Training Plan for implementation, if necessary
  • Decide appropriately to use either in-house trainers or external trainers for training plan implementation
  • Evaluate the training effectiveness, after the implementation of Training Plan

Target Audience

HR Managers and HRD Managers, Line Managers, Supervisors or anyone who is required to assess the training needs and implement training programs for their organisation.

Course Outline

Understanding the Term KSA and TNA and its Relationship

  • KSA Concept
  • The purpose of conducting Training Needs Analysis (TNA)
  • Benefits of Training Needs Analysis (TNA)
  • Needs Assessment- Gap Analysis and expected results
  • Training Issues and Non-Training Issues
  • Group Discussion
Sources of Triggering Factors for Training Needs Analysis (TNA)
  • Macro and Macro Needs
  • Case Study
Three Levels of Needs Analysis Assessment
  • Results of Need Assessment Process
Issues at the Macro and Micro Level

Who Should Participate

Methods of Data Collections
  • Advantages and Disadvantages of Each Methods
  • Group Discussion
Challenges Facing the Data Collection
  • Group Discussion
Recommended Data Sources for Locating Gaps in Performance
  • Organisation Analysis
  • What Do You Ask and of Who
  • Group Discussion
  • Scenario
Task Analysis
  • Steps to Conduct
  • Who Conducts
  • Recommended Data Source for Task Analysis
  • Examples of Tasks and  KSA’S
  • Group Discussion
Person Analysis
  • Data Sources for Person Analysis
  • Person Analysis Survey
  • Capability Assessment
  • Case Study
  • Group Discussion
Determining is Training the Best Solution to Performance Problem
  • Performance Analysis
  • Performance Deficiency
Output of Training Needs Analysis (TNA) Exercise With A Non-Training Needs

Proactive and Reactive Training Needs Analysis (TNA)
  • Rapid Needs Assessment
  • Group Discussion
TNA Report Format and Recommendation
  • Communicating Results
Review ADDIE Model

Proposed Training Plan
  • Advantage of Using Training Plan Approach
  • Group Discussion
Selecting In-House Trainers versus External Trainers
  • Training Implementation
Measuring Training Effectiveness using an Evaluation Model
  • Kirkpatrick’s model

Interactive session using adult learning principles, case studies, group discussions, presentations and scenarios

  • S$963.00* (including GST)
* Members enjoy a 15% discount before GST
* Group Discount (3 or more participants) - 10%

SDF Grant
  • Pre-approved SDF Funding of S$28.00 for All Companies
  • SDF Course Code: CRS-N-0016316
SkillsFuture Credit
  • Pre-approved SkillsFuture funding of S$500.00
Structure Duration : Two days  
Time : 9am to 5pm
Commencement Date :
22 - 23 May 2017
24 - 25 Aug 2017
09 - 10 Oct 2017

Available Course Sessions

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Trainer Profile

Francis Claudius

All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.