Effective Tele-Marketing is an intensive workshop that will enable the participants to be aware of having the right attitude and telephone techniques in getting deals, sales or orders as well as improving customer relationships. They will also gain much greater perspectives into the importance of building the right corporate image by having the service mindset, the type of customers they are interacting with as well as how they can further powerfully enhance their telemarketing skills for long-lasting and satisfying impact on their customers.
Upon completion of this workshop, participants will be able to:
Businessmen, general managers, marketing managers, sales managers, entrepreneurs, customer service managers, sales and marketing executives, retailers. Suitable for participants from any segment of the consumer, business, industrial or service industry who utilise the phone for their marketing and sales.
Wekie is an established regional Trainer, a sough-after Speaker, a published author as well as a Professional Excellence Consultant. He takes immense interest in the various aspects of human development and the dynamism of its interaction process. He also brings with him more than 21 years of experience in conducting numerous talks, training workshops and keynote speeches for hundreds of multi-national corporations, government agencies, organisations, and schools on a myriad of professional development and life skills. He has trained and spoken to hundreds of organisations and over 100,000 individuals in his seminars, workshops and coaching throughout Singapore, USA, Indonesia, Thailand, Brunei, Hong Kong, Macau, Vietnam and other regions.
He is a Bilingual Neuro-Linguistic Programming Trainer, Master Practitioner and Design Human Engineer. Wekie is also a Graduate and Practitioner in Mind Mastery and an American Management Association Certified Trainer. He is a Distinguished Toastmaster, Public Speaking Contests winner and has served as Division Governor in addition to receiving various awards. Wekie is also regularly featured and interviewed by the media such as The New Paper, LianHe ZaoBao, The Straits Times, LianHe WanBao, Radio 95.8FM and 97.2FM and is fluent in Mandarin.