You are how you eat!
The way you eat demonstrates your manners, grace, personality, and mannerism, which can have a positive or negative impression. It is crucial to know the dos and don'ts at the table and how to behave consistently within the norms of politeness.
This business and dining etiquette will help you interact with people at the table comfortably, courteously and graciously while enjoying every mouthful of food. You will be given the opportunity to handle social situations with ease and style and handle crockery and cutlery effortlessly.
Upon completion of this workshop, participants will be able to;
Kay M Nalla holds a LAMDA (Grade 6) in Communications, Diploma in Travel and Ticketing (IATA/UFTAA), Diploma in Aesthetics, NITEC in Face Care, LCCI in Marketing from the Thames and possesses a Certificate for Personal Grooming. She was also awarded a Super host Certificate from The Singapore Tourism Board. Having the gift to connect and communicate with people from all walks of life, she embarked on her career in the hospitality arena and has not looked back.
Kay has dedicated 19 years of her life training staffs and colleagues on “customer service with your heart” and frontline etiquette while performing her managerial duties in the sales and marketing field. Her love and passion for interacting with people propelled her to work in travel agencies, various hotels (F&B, room sales & banquet), The Singapore Changi Airport and well-established spas like Clarins, Haach and Bonafides.
Kay also holds talks and conducts workshops for government bodies, country clubs, hospitals, banks, spas and other sectors including Singapore Police Force, Singapore Girl’s Home, Singapore Changi Prison, Panasonic, Rendezvous Hotel and more.