In a world disrupted by Covid-19, there is a need to for us to be adaptable, nimble and innovative problem-solvers. And in this respect, design as a discipline and way of thinking has much to offer. Design is not just a job - it's a way of thinking. And today, we see the fingerprints of design in every sector, from banking to manufacturing and IT.
Whether you are a manager in a global corporation, an entrepreneur starting up, in a government role, or a HR executive, you can use Design thinking as an approach to solve the Organisation’s most frustrating problems, with a lens that puts the user at the centre.
Discover why Design Thinking is so transformative compared to the traditional water-fall model of problem solving. Learn the 5-step action plan from discovering real customer needs, to co-creating solutions to transforming the customer experience, to experimenting through prototyping.
This is a practical hands-on course peppered with interesting videos, games and hands-on collaborative activities; and provide ample opportunities for reflections. Learners work individually and then in teams in a ‘diverge and converge’ manner.
Upon completion of this workshop, participants will be able to;
Entrepreneurs, Managers, Project Leaders, Innovation Champions, Professionals, Learning & Development Practitioners, People who are a part of the innovation team at work, heading up a new project that pushes boundaries.
Lynn Foo has more than 10 years of training and coaching experience in Design Thinking, Personal Data Protection Act, leadership and people management. Having trained over 300 participants in design thinking, she is also a SGUnited programme trainer equipping PMETs with Design Thinking techniques in solutioning using AI, Cybersecurity, Robotic Process Automation and Autonomous Mobile Robot Technology. Lynn holds a degree in Business Administration, an Advanced Certificate in Training and Assessment (ACTA) and is a certified Design Thinking Instructor for IBM's Enterprise Design Thinking.